Q: help please

If you bought it from Apple, an authorized reseller, or a wireless carrier, take it and its purchase receipt to a physical Apple Store.

If you bought it from someone else, ask the seller to remove the lock or give you a refund.

(144860)

Only the original owner can remove the activation lock. Return the phone to the person you purchased it  from for a refund.

see:  Find My iPhone Activation Lock - Apple Support

Hello Voshaun Anduze and welcome to the Apple Support Communities! If I were in your position, I would put the iPhone into recovery mode (see here: http://www.iclarified.com/367/how-to-put-an-iphone-into-recovery-mode ) After, the iPhone was put in recovery mode, I would plug the iPhone into a computer with iTunes on it and restore it there. I hope this helps!

Please see the other posts: if the activation lock is on, absolutely nothing can be done (unless the original owner/seller can remove it).