iTunes
Q: iTunes does not recognize our iPhone 5s or iPhone 6plus after the upgrade to iOS 10.0.1. Message = "invalid response was received by the device". All worked well before the upgrade.
iTunes doe not recognize our iPhone 5s or iPhone 6plus after upgrade to iOS 10.0.1. Message = "...an invalid response was received by the device"
All worked well before the iOS upgrade
Is this a bug...or a configuration issue on my end?
Posted on Sep 23, 2016 5:19 PM
by Jimzgoldfinch,Apple recommended
iTunes
HI,
You need OS X 10.9.5 or newer and iTunes 12.5.1 for iOS 10.
If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Jim
Posted on Sep 23, 2016 11:15 PM