mariano1127

Level 1 (4 points)

Mac App Store

Q: IOS.0.2 has screwed up my i-phone

I updated my soft ware to IOS 10.0.2

My phone jumps into Mute without touching and the screen goes black during a call. After call it returns.

I TRIED RESTARTING THE PHONE ALREADY

Posted on Sep 23, 2016 5:55 PM

I have this question too

Q: IOS.0.2 has screwed up my i-phone

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Helpful answers

by IdrisSeabright,

IdrisSeabright Sep 23, 2016 5:58 PM in response to mariano1127
Level 9 (59,764 points)

iPhone

Sep 23, 2016 5:58 PM in response to mariano1127

The next steps would be a forced restart (press and hold the Home and power buttons until the apple appears, then let go), restore from back up, restore as new.
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by Dah•veed,

Dah•veed Sep 23, 2016 5:58 PM in response to mariano1127
Level 7 (34,847 points)

Mac App Store

Sep 23, 2016 5:58 PM in response to mariano1127

If you are holding the phone to your ear during a call the screen is supposed to turn off.
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by IdrisSeabright,

IdrisSeabright Sep 23, 2016 6:00 PM in response to Dah•veed
Level 9 (59,764 points)

iPhone

Sep 23, 2016 6:00 PM in response to Dah•veed

Dah•veed wrote:

If you are holding the phone to your ear during a call the screen is supposed to turn off.

I really need keep reading after the first symptom.
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