Billing and Payment Methods

Question

Level 1

8 points

Billing and Payment Methods

I am using an Ipad 4^th Generation on IOS 10.

Today I was downloading a free application, then I entered my password, then it told me to Update My payment method. It said Credit Card details cannot be in the past. I do not get it, Because My Credit Card expires in 2 years. I have $13 dollars in my iTunes account, and It was a free application. This happens every time I go to download a new application.

Could you please help me?

iPad, iOS 10

Posted on Sep 23, 2016 7:42 PM

Reply

Answer 1

King_Penguin

Level 10

334,336 points

Sep 26, 2016 9:31 PM in response to Seb0945

If you have a card on your account it has to be a valid card and accepted by the iTunes Store validation, irrespective of whether you are only downloading free items and/or have a balance on your account.

Do any error messages show if you view your account's payment details, or have you tried seeing if you can remove the card : Change or remove your Apple ID payment information - Apple Support ?

Reply

Answer 2

Seb0945 Author

Level 1

8 points

Sep 26, 2016 9:32 PM in response to King_Penguin

Thank you for that information.

Reply