I upgraded my MBP (mid 2015) to Sierra yesterday and now its not shutting down or restarting properly. Its get stuck on black screen with nothing on it (not even a cursor). The dislay lights stays ON but nothing really happens from there, I even left it there like that for more then 20 minutes. I have to force shutdown by pressing power button for few seconds.
MacBook Pro (Retina, 15-inch, Mid 2015), macOS Sierra (10.12), null
Step 1. Do a SMC reset; Reset the System Management Controller (SMC) on your Mac - Apple Support
Step 2. Reset the PRAM but holding down P-R-Opt-Cmd when you boot up. The MBP will chime again, at which point you can release the keys.
Step 3. do a safe boot by holding down the Shift key until you see the progress bar. Once you get to the login screen, you will see "Safe Boot" in red next to the clock.
Step 4. Reboot again and login normally.
I am right now on the second installation process. This same problem comes back ever time.
Done all that you recommend several times
Right now Recovering. Every time I come to the screen with a white apple
And a bar that slowly extends to the right and then stops just when the bar is filled. Then nothing happens
This night I waited on a move of some kind five hours
Now using a recovery it I just 15 minutes so far
But what to do???
When Idid the same thing two weeks ago it ended up with me using my backup and went back to the old system
Thanks for responding with these steps but I already tried all of these steps and they didn't helped at all. I am able to shutdown properly in safe mode only. SMC & PRAM are resetted as well.
That's what I got from console's system log:
Sep 24 18:29:46 Muhammads-MBP diagnosticd[249]: System mode client stopped - Console (486) - clearing mode: 0x8, still active: 0x0
Sep 24 18:30:01 Muhammads-MBP syslogd[47]: ASL Sender Statistics
Sep 24 18:30:03 Muhammads-MBP loginwindow[108]: BUG in libdispatch client: kevent[EVFILT_MACHPORT] monitored resource vanished before the source cancel handler was invoked
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.noticeboard.agent[368]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.lateragent[469]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.AirPlayUIAgent[366]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.wifi.WiFiAgent[370]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.Siri.agent[358]): Service exited with abnormal code: 1
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.cloudphotosd[296]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.iTunesHelper.1032[379]): Service exited with abnormal code: 1
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.ViewBridgeAuxiliary[433]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.WiFiProxy[415]): Service exited due to signal: Killed: 9 sent by WiFiProxy[415]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.coreservices.uiagent[394]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.imklaunchagent[357]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.FolderActionsDispatcher[349]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
Sep 24 18:30:03 Muhammads-MBP com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x10000002.AppleSpell[496]): Service exited due to signal: Killed: 9 sent by loginwindow[108]
I even tried verbose mode but as soon as I present the restart/shutdown button the screen goes black and I can't see or do anything with it.
I also have this issue.
I have MBP 15 Mid 2015 as well. I tried resetting SMC and PRAM.
Neither helps and still stuck on the black screen when shutting down.
Somehow I got to the point where I can shutdown or restart my machine but I have to wait for at least 10 minutes.
While trying to debug this I have done following stuff already:
Nothing helped.
mohmd.faisal wrote:
I upgraded my MBP (mid 2015) to Sierra yesterday and now its not shutting down or restarting properly. Its get stuck on black screen with nothing on it (not even a cursor). The dislay lights stays ON but nothing really happens from there, I even left it there like that for more then 20 minutes. I have to force shutdown by pressing power button for few seconds.
Your problem may be related to shutting off the mbp or sleeping it - while it was in the process of doing unix processing and/or spotlight index processing on your disk.
You could try this - when the desktop comes up - if it doesn't just appear - keep restarting until it does -- then open activity monitor - disk activity - wait until it flatlines.
The problem you have is not really Sierra - ist's apples finder/disk software -- problem has been forever - have it with Snow Leopard that worked perfectly for 6 years until I did a mass delete of some stuff - and watching disk activity seems to have been the key.
yes
my maxis
my maxis 25.0
mku92my/2
notcloudy wrote:
Your problem may be related to shutting off the mbp or sleeping it - while it was in the process of doing unix processing and/or spotlight index processing on your disk.
You could try this - when the desktop comes up - if it doesn't just appear - keep restarting until it does -- then open activity monitor - disk activity - wait until it flatlines.
The problem you have is not really Sierra - ist's apples finder/disk software -- problem has been forever - have it with Snow Leopard that worked perfectly for 6 years until I did a mass delete of some stuff - and watching disk activity seems to have been the key.
As far as I can see there is nothing lagging or creating trouble to system's I/O currently. I can use my system perfectly normal with every day tasks and operations. Its just the shutdown which takes way longer then usual. Here's the screenshot of my disk activity:
As you can see the lines are flat already and I can't see much of the problem with anything there.
shutdown taking too long after sierra upgrade - about 20 minutes
check this, is it help
Thanks OrzOrz, that solved my problem.
Thanks OrzOrz.
That solved my problem as well.
Not to restart or shutdown Sierra
