Q: Apple singapore request double payment

I bought 2 iPhones and i got invoice that printed  "Your MasterCard has been charged$ ~~"

And well received.

I got mail from apple singapore

I am Hannah, and I'm following up on your order.

We have checked that we have charged 1,588.00 SGD on the authorisation of 2,976.00 SGD (code: 885423). However, we were unable to charge the remainder of 1,388.00 SGD.

We have requested bank to reverse the amount of 1,388.00 SGD which is temporarily held on your credit card. In the meantime, please check with your card-issuing bank to ensure that there is no issue causing the decline.

Once the issue has been resolved, please replay us via this email to complete your order payment.

Alternatively, if you wish to pay by different credit card, please reply to this email with your convenient date and time for us to call you back to obtain card details. Please do not provide your credit card information via email.

We look forward to hearing from you.

Sincerely,

Hannah

Apple Store

It;s has beed shipped product and i already paid all amount by Korea Won. 2.458.357 around 3,025.89 SGD depend on currency rate.

but apple tried payment 1.388SGD again every single day.

It's denied payment as a result of payment limits.

After renew then payment day it'll be payment from apple.

It's disaster. I disappoint apple payment system.

What do you think.

I waste time for phone call with online store supporter. tried to korea and tried call to apple store.

There can't resolve this problem.

I believe apple that have reposibility for customer.

I don't want use iPhone that paid double price.

Thank you.