Q: Etrecheck results, slow iMac
My computer's been running slow, and after poking around, I see that Etrecheck might help diagnose the issue. I've run the program but I don't know what the results mean. Hopefully someone more experienced will know how to interpret them and point me in the right direction. I also ran the Apple Hardware Test and came up with an all-clear.
I'm concerned about the MacKeeper, isn't that adware/ malware?
EtreCheck version: 3.0.5 (309)
Report generated 2016-09-24 08:07:32
Download EtreCheck from https://etrecheck.com
Runtime 6:35
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
Programs run very slowly. Lots of lag. Indexing is also really slow.
iMac (21.5-inch, Late 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac13,1
1 2.7 GHz Intel Core i5 CPU: 4-core
8 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
macOS Sierra 10.12 (16A323) - Time since boot: less than an hour
APPLE HDD ST1000LM024 disk0 : (1 TB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (418.18 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple, Inc. Keyboard Hub
Fitbit Inc. Fitbit Base Station
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
/etc/sudoers, File size 2299 but expected 1563
Mac App Store and identified developers
/Library/Extensions
[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-09-21) [Support]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.5.2 - 2016-09-21) [Support]
[not loaded] com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.10 - 2016-09-21) [Support]
[not loaded] com.macally.iokit. MacallyICEKBDriver (1.0.0 - 2016-09-21) [Support]
[not loaded] com.sony.driver.prs (1.0.1d1 - 2016-09-21) [Support]
[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-2 - SDK 10.11 - 2016-09-21) [Support]
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
ProTec6: Path: /Library/StartupItems/ProTec6
ProTec6b: Path: /Library/StartupItems/ProTec6b
Startup items are obsolete in OS X Yosemite
[I've already deleted these
[not loaded] 6 Apple tasks
[loaded] 170 Apple tasks
[running] 95 Apple tasks
[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]
[not loaded] 38 Apple tasks
[loaded] 165 Apple tasks
[running] 101 Apple tasks
[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-08-30) [Support]
[running] com.adobe.AdobeCreativeCloud.plist (2016-06-24) [Support]
[loaded] com.adobe.CS4ServiceManager.plist (2010-04-09) [Support]
[running] com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[running] com.kodak.BonjourAgent.plist (2012-09-21) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2015-03-29) [Support]
[not loaded] com.sony.ReaderLibrary.RunReaderLibrary.plist (2010-07-13) [Support]
[running] com.wacom.wacomtablet.plist (2015-11-03) [Support]
[loaded] com.adobe.SwitchBoard.plist (2014-01-31) [Support]
[running] com.adobe.adobeupdatedaemon.plist (2016-08-30) [Support]
[running] com.adobe.agsservice.plist (2016-08-14) [Support]
[loaded] com.adobe.fpsaud.plist (2016-04-15) [Support]
[loaded] com.adobe.versioncueCS4.plist (2011-01-15) [Support]
[loaded] com.barebones.textwrangler.plist (2011-02-27) [Support]
[running] com.crashplan.engine.plist (2016-07-14) [Support]
[loaded] com.ea.origin.ESHelper.plist (2015-05-11) [Support]
[running] com.fitbit.galileod.plist (2015-12-22) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2015-03-29) [Support]
[loaded] com.adobe.AAM.Updater-1.0.plist (2010-05-15) [Support]
[loaded] com.adobe.ARM.[...].plist (2010-02-27) [Support]
[loaded] com.adobe.ARM.[...].plist (2014-02-19) [Support]
[running] com.amazon.music.plist (2015-05-02) [Support]
[loaded] com.kodak.KODAK AiO Firmware Updater.plist (2016-09-22) [Support]
[loaded] com.kodak.KODAK AiO Software Updater.plist (2016-09-23) [Support]
[failed] com.zeobit.MacKeeper.Helper.plist (2011-07-24) [Support]
GrowlHelperApp Application (/Incompatible Software/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Caffeine Application (/Applications/Caffeine.app)
TextExpander Application (/Applications/TextExpander.app)
Google Chrome Application (/Applications/Google Chrome.app)
Dropbox Application (/Applications/Dropbox.app)
CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Google Earth Web Plug-in: 6.1 (2011-10-17) [Support]
Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-11-03) [Support]
AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]
FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
AdobePDFViewerNPAPI: 10.1.16 (2015-12-20) [Support]
DivXBrowserPlugin: 2.0 (2010-03-09) [Support]
QuickTime Plugin: 7.7.3 (2016-09-13)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) Outdated! Update
iPhotoPhotocast: 7.0 (2010-09-17)
SharePointBrowserPlugin: 14.5.8 - SDK 10.6 (2015-12-02) [Support]
AdobePDFViewer: 10.1.16 (2015-12-20) [Support]
Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-17) [Support]
JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-09) Check version
Adobe Version Cue CS4 (2011-01-15) [Support]
Fan Control (2007-10-27) [Support]
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2010-11-23) [Support]
Java (2016-08-09) [Support]
WacomTablet (2015-11-03) [Support]
Time Machine not configured!
34% mdworker(15)
6% trustd(3)
4% WindowServer
2% kernel_task
1% Adobe CEF Helper(2)
778 MB Google Chrome Helper(5)
732 MB kernel_task
377 MB mdworker(15)
352 MB com.apple.WebKit.WebContent(2)
270 MB Google Chrome
122 MB Free RAM
7.88 GB Used RAM (2.76 GB Cached)
0 B Swap Used
Sep 24, 2016, 07:38:37 AM ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-24-073837_[redacted].crash
/Library/Application Support/Adobe/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper
Sep 24, 2016, 07:31:07 AM Self test - passed
Sep 23, 2016, 12:51:30 PM ~/Library/Logs/DiagnosticReports/quicklookd_2016-09-23-125130_[redacted].crash
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/MacOS/quicklookd
Sep 23, 2016, 11:24:43 AM ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-09-23-112443_[redacted].cra sh
com.adobe.cep.CEPHtmlEngine - /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine
Sep 21, 2016, 03:59:45 PM /Library/Logs/DiagnosticReports/Adobe Bridge CS6_2016-09-21-155945_[redacted].cpu_resource.diag [Details]
/Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6
Sep 21, 2016, 03:02:42 PM ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-21-150242_[redacted].crash
Sep 21, 2016, 02:04:41 PM /Library/Logs/DiagnosticReports/mdworker_2016-09-21-140441_[redacted].cpu_resou rce.diag [Details]
/System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker
Sep 21, 2016, 01:50:05 PM ~/Library/Logs/DiagnosticReports/Applications_2016-09-21-135005_[redacted].cras h
/System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/Applicati ons.appex/Contents/MacOS/Applications
Sep 21, 2016, 01:42:05 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016-09-21-134205_[redacted].hang
/Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/MacOS/Adobe Photoshop CC 2015.5
Sep 21, 2016, 01:40:08 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016-09-21-134008_[redacted].hang
Sep 21, 2016, 01:20:31 PM ~/Library/Logs/DiagnosticReports/Trash_2016-09-21-132031_[redacted].crash
/System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/Trash.app ex/Contents/MacOS/Trash
Sep 21, 2016, 12:59:22 PM ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-09-21-125922_[redacted].crash
/Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Sep 21, 2016, 12:50:35 PM ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-125035_[redacted].crash
/Applications/Utilities/Adobe Application Manager/*/Setup.app/Contents/MacOS/Setup
Sep 21, 2016, 12:44:49 PM ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-124449_[redacted].crash
Sep 21, 2016, 10:09:09 AM ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-09-21-100909_[redacted ].crash
/System/Library/PrivateFrameworks/ParsecUI.framework/Versions/A/Support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper
iMac (21.5-inch, Late 2012), iOS 10
Posted on Sep 24, 2016 6:31 AM
2 reasons that I see at a glance, you installed MacKeeper Malware, locate the uninstall instructions and uninstall it. Also your backup system Crashplan is designed to run continuously and is known to make systems slow. I would recommend either not using that system or timing it to only backup when you are not using the computer. Many experienced users on these forums use local HD and use Time Machine and then another External Hard Disk to create a bootable clone of their system using either SuperDuper or Carbon Copy Cloner.
Last you bought a base system iMac and run high powered (resource using) applications. Kind of buying a 10HP scooter and expecting it go to commute 250 miles a day at 80MPH. It's just not going to do it!
Posted on Sep 24, 2016 11:16 AM