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Q: Etrecheck results, slow iMac

My computer's been running slow, and after poking around, I see that Etrecheck might help diagnose the issue. I've run the program but I don't know what the results mean. Hopefully someone more experienced will know how to interpret them and point me in the right direction. I also ran the Apple Hardware Test and came up with an all-clear.

 

I'm concerned about the MacKeeper, isn't that adware/ malware?

 

 

EtreCheck version: 3.0.5 (309)

Report generated 2016-09-24 08:07:32

Download EtreCheck from https://etrecheck.com

Runtime 6:35

Performance: Below Average

 

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

 

Problem: Beachballing

Description:

Programs run very slowly. Lots of lag. Indexing is also really slow.

 

Hardware Information:

    iMac (21.5-inch, Late 2012)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    iMac - model: iMac13,1

    1 2.7 GHz Intel Core i5 CPU: 4-core

    8 GB RAM Upgradeable - [Instructions]

        BANK 0/DIMM0

            4 GB DDR3 1600 MHz ok

        BANK 1/DIMM0

            4 GB DDR3 1600 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless:  en1: 802.11 a/b/g/n

 

Video Information:

    NVIDIA GeForce GT 640M - VRAM: 512 MB

        iMac 1920 x 1080

 

System Software:

    macOS Sierra  10.12 (16A323) - Time since boot: less than an hour

 

Disk Information:

    APPLE HDD ST1000LM024 disk0 : (1 TB) (Rotational)

        EFI (disk0s1) <not mounted> : 210 MB

        Macintosh HD (disk0s2) / : 999.35 GB (418.18 GB free)

        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

 

USB Information:

    Apple, Inc. Keyboard Hub

        Fitbit Inc. Fitbit Base Station

        Apple Inc. Apple Keyboard

    Apple Inc. FaceTime HD Camera (Built-in)

    Apple Inc. BRCM20702 Hub

        Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information:

    Apple Inc. thunderbolt_bus

 

Configuration files:

    /etc/sudoers, File size 2299 but expected 1563

 

Gatekeeper:

    Mac App Store and identified developers

 

Kernel Extensions:

        /Library/Extensions

    [not loaded]    com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-09-21) [Support]

 

        /System/Library/Extensions

    [not loaded]    com.Cycling74.driver.Soundflower (1.5.2 - 2016-09-21) [Support]

    [not loaded]    com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.10 - 2016-09-21) [Support]

    [not loaded]    com.macally.iokit. MacallyICEKBDriver (1.0.0 - 2016-09-21) [Support]

    [not loaded]    com.sony.driver.prs (1.0.1d1 - 2016-09-21) [Support]

    [not loaded]    com.wacom.kext.wacomtablet (Wacom Tablet 6.3.15-2 - SDK 10.11 - 2016-09-21) [Support]

 

Startup Items:

    FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon

    ProTec6: Path: /Library/StartupItems/ProTec6

    ProTec6b: Path: /Library/StartupItems/ProTec6b

    Startup items are obsolete in OS X Yosemite

[I've already deleted these

 

System Launch Agents:

    [not loaded]    6 Apple tasks

    [loaded]    170 Apple tasks

    [running]    95 Apple tasks

 

System Launch Daemons:

    [not loaded]    com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]

    [not loaded]    38 Apple tasks

    [loaded]    165 Apple tasks

    [running]    101 Apple tasks

 

Launch Agents:

    [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-08-30) [Support]

    [running]    com.adobe.AdobeCreativeCloud.plist (2016-06-24) [Support]

    [loaded]    com.adobe.CS4ServiceManager.plist (2010-04-09) [Support]

    [running]    com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]

    [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

    [running]    com.kodak.BonjourAgent.plist (2012-09-21) [Support]

    [loaded]    com.oracle.java.Java-Updater.plist (2015-03-29) [Support]

    [not loaded]    com.sony.ReaderLibrary.RunReaderLibrary.plist (2010-07-13) [Support]

    [running]    com.wacom.wacomtablet.plist (2015-11-03) [Support]

 

Launch Daemons:

    [loaded]    com.adobe.SwitchBoard.plist (2014-01-31) [Support]

    [running]    com.adobe.adobeupdatedaemon.plist (2016-08-30) [Support]

    [running]    com.adobe.agsservice.plist (2016-08-14) [Support]

    [loaded]    com.adobe.fpsaud.plist (2016-04-15) [Support]

    [loaded]    com.adobe.versioncueCS4.plist (2011-01-15) [Support]

    [loaded]    com.barebones.textwrangler.plist (2011-02-27) [Support]

    [running]    com.crashplan.engine.plist (2016-07-14) [Support]

    [loaded]    com.ea.origin.ESHelper.plist (2015-05-11) [Support]

    [running]    com.fitbit.galileod.plist (2015-12-22) [Support]

    [loaded]    com.google.keystone.daemon.plist (2016-09-02) [Support]

    [loaded]    com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loaded]    com.oracle.java.Helper-Tool.plist (2015-03-29) [Support]

 

User Launch Agents:

    [loaded]    com.adobe.AAM.Updater-1.0.plist (2010-05-15) [Support]

    [loaded]    com.adobe.ARM.[...].plist (2010-02-27) [Support]

    [loaded]    com.adobe.ARM.[...].plist (2014-02-19) [Support]

    [running]    com.amazon.music.plist (2015-05-02) [Support]

    [loaded]    com.kodak.KODAK AiO Firmware Updater.plist (2016-09-22) [Support]

    [loaded]    com.kodak.KODAK AiO Software Updater.plist (2016-09-23) [Support]

    [failed]    com.zeobit.MacKeeper.Helper.plist (2011-07-24) [Support]

 

User Login Items:

    GrowlHelperApp    Application  (/Incompatible Software/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)

    Caffeine    Application  (/Applications/Caffeine.app)

    TextExpander    Application  (/Applications/TextExpander.app)

    Google Chrome    Application  (/Applications/Google Chrome.app)

    Dropbox    Application  (/Applications/Dropbox.app)

    CrashPlan menu bar    Application  (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

    Fitbit Connect Menubar Helper    Application  (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)

 

Internet Plug-ins:

    Google Earth Web Plug-in: 6.1 (2011-10-17) [Support]

    Flip4Mac WMV Plugin: 2.3.6.5 (2010-11-23) [Support]

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2015-11-03) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-08-30) [Support]

    FlashPlayer-10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    AdobePDFViewerNPAPI: 10.1.16 (2015-12-20) [Support]

    DivXBrowserPlugin: 2.0 (2010-03-09) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-13)

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) Outdated! Update

    iPhotoPhotocast: 7.0 (2010-09-17)

    SharePointBrowserPlugin: 14.5.8 - SDK 10.6 (2015-12-02) [Support]

    AdobePDFViewer: 10.1.16 (2015-12-20) [Support]

    Silverlight: 5.1.20913.0 - SDK 10.6 (2014-01-17) [Support]

    JavaAppletPlugin: Java 8 Update 101 build 13 (2016-08-09) Check version

 

3rd Party Preference Panes:

    Adobe Version Cue CS4 (2011-01-15) [Support]

    Fan Control (2007-10-27) [Support]

    Flash Player (2016-04-15) [Support]

    Flip4Mac WMV (2010-11-23) [Support]

    Java (2016-08-09) [Support]

    WacomTablet (2015-11-03) [Support]

 

Time Machine:

    Time Machine not configured!

 

Top Processes by CPU:

        34%    mdworker(15)

         6%    trustd(3)

         4%    WindowServer

         2%    kernel_task

         1%    Adobe CEF Helper(2)

 

Top Processes by Memory:

    778 MB    Google Chrome Helper(5)

    732 MB    kernel_task

    377 MB    mdworker(15)

    352 MB    com.apple.WebKit.WebContent(2)

    270 MB    Google Chrome

 

Virtual Memory Information:

    122 MB    Free RAM

    7.88 GB    Used RAM (2.76 GB Cached)

    0 B    Swap Used

 

Diagnostics Information:

    Sep 24, 2016, 07:38:37 AM    ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-24-073837_[redacted].crash

        /Library/Application Support/Adobe/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper

    Sep 24, 2016, 07:31:07 AM    Self test - passed

    Sep 23, 2016, 12:51:30 PM    ~/Library/Logs/DiagnosticReports/quicklookd_2016-09-23-125130_[redacted].crash

        /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd. app/Contents/MacOS/quicklookd

    Sep 23, 2016, 11:24:43 AM    ~/Library/Logs/DiagnosticReports/CEPHtmlEngine_2016-09-23-112443_[redacted].cra sh

        com.adobe.cep.CEPHtmlEngine - /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/MacOS/CEPHtmlEngine.app/Contents/MacOS/CEPHtmlEngine

    Sep 21, 2016, 03:59:45 PM    /Library/Logs/DiagnosticReports/Adobe Bridge CS6_2016-09-21-155945_[redacted].cpu_resource.diag [Details]

        /Applications/Adobe Bridge CS6/Adobe Bridge CS6.app/Contents/MacOS/Adobe Bridge CS6

    Sep 21, 2016, 03:02:42 PM    ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-09-21-150242_[redacted].crash

    Sep 21, 2016, 02:04:41 PM    /Library/Logs/DiagnosticReports/mdworker_2016-09-21-140441_[redacted].cpu_resou rce.diag [Details]

        /System/Library/Frameworks/CoreServices.framework/Frameworks/Metadata.framework /Versions/A/Support/mdworker

    Sep 21, 2016, 01:50:05 PM    ~/Library/Logs/DiagnosticReports/Applications_2016-09-21-135005_[redacted].cras h

        /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/Applicati ons.appex/Contents/MacOS/Applications

    Sep 21, 2016, 01:42:05 PM    /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016-09-21-134205_[redacted].hang

        /Applications/Adobe Photoshop CC 2015.5/Adobe Photoshop CC 2015.5.app/Contents/MacOS/Adobe Photoshop CC 2015.5

    Sep 21, 2016, 01:40:08 PM    /Library/Logs/DiagnosticReports/Adobe Photoshop CC 2015.5_2016-09-21-134008_[redacted].hang

    Sep 21, 2016, 01:20:31 PM    ~/Library/Logs/DiagnosticReports/Trash_2016-09-21-132031_[redacted].crash

        /System/Library/PrivateFrameworks/StorageManagement.framework/PlugIns/Trash.app ex/Contents/MacOS/Trash

    Sep 21, 2016, 12:59:22 PM    ~/Library/Logs/DiagnosticReports/Creative Cloud_2016-09-21-125922_[redacted].crash

        /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud

    Sep 21, 2016, 12:50:35 PM    ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-125035_[redacted].crash

        /Applications/Utilities/Adobe Application Manager/*/Setup.app/Contents/MacOS/Setup

    Sep 21, 2016, 12:44:49 PM    ~/Library/Logs/DiagnosticReports/Setup_2016-09-21-124449_[redacted].crash

    Sep 21, 2016, 10:09:09 AM    ~/Library/Logs/DiagnosticReports/SpotlightNetHelper_2016-09-21-100909_[redacted ].crash

        /System/Library/PrivateFrameworks/ParsecUI.framework/Versions/A/Support/Spotlig htNetHelper.app/Contents/MacOS/SpotlightNetHelper

iMac (21.5-inch, Late 2012), iOS 10

Posted on Sep 24, 2016 6:31 AM

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Q: Etrecheck results, slow iMac

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  • Helpful answers

  • by rkaufmann87,Solvedanswer

    rkaufmann87 rkaufmann87 Sep 24, 2016 11:16 AM in response to cgstitcher
    Level 9 (58,870 points)
    Photos for Mac
    Sep 24, 2016 11:16 AM in response to cgstitcher

    2 reasons that I see at a glance, you installed MacKeeper Malware, locate the uninstall instructions and uninstall it. Also your backup system Crashplan is designed to run continuously and is known to make systems slow. I would recommend either not using that system or timing it to only backup when you are not using the computer. Many experienced users on these forums use local HD and use Time Machine and then another External Hard Disk to create a bootable clone of their system  using either SuperDuper or Carbon Copy Cloner.

     

    Last you bought a base system iMac and run high powered (resource using) applications. Kind of buying a 10HP scooter and expecting it go to commute 250 miles a day at 80MPH. It's just not going to do it!

  • by cgstitcher,

    cgstitcher cgstitcher Sep 24, 2016 11:19 AM in response to rkaufmann87
    Level 1 (4 points)
    Desktops
    Sep 24, 2016 11:19 AM in response to rkaufmann87

    Just pausing CrashPlan has made a huge difference. I'll have to figure out some other method for backup. Thanks!

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Sep 24, 2016 5:23 PM in response to cgstitcher
    Level 9 (58,870 points)
    Photos for Mac
    Sep 24, 2016 5:23 PM in response to cgstitcher

    Backing up is as simple as it gets, please read https://support.apple.com/en-us/HT201250