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Oct 2, 2016 2:27 PM in response to mikemaione5by johnsiphone4610,I have this same problem with different equipment. My phone is an iPhone 5c and my computer is an older iMac with OSX Lion installed. I hope this isn;t a permanent condition since I can't afford to upgrade my computer to a newer one and I really rely on the camera in my phone to take job site photos and upload them into my computer everyday.