McStamp
Level 1 (4 points)
Mac OS X

Q: Cannot see Keychain in System Prefs iCloud

Using iPad Pro 12", iOS 10.0.2

 

Cannot see the Keychain in the iCloud Prefs in System Prefs. Although in my iPhone and on my MBP the Keychain is enabled to sync with iCloud, on my 12" iPad Pro this possibility does not show up. What causes this and what can be done?

Tried so far: deactivated Keychain on all devices, reactivated: no effect. Logged out of iCloud to come back: no effect. Restarted the device (hot): no effect.

Thx for helping!

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iPad Pro, iOS 10

Posted on Sep 24, 2016 8:17 AM

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McStamp

Q: Cannot see Keychain in System Prefs iCloud

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  • Helpful answers

  • by sarah_s1,

    sarah_s1 sarah_s1 Sep 25, 2016 2:37 PM in response to McStamp
    Community Specialists
    Sep 25, 2016 2:37 PM in response to McStamp

    Hello, McStamp!

     

    Welcome to Apple Support Communities!  From what I'm seeing in your post, you are not seeing the "Keychain" option in Settings > iCloud on your iPad Pro, but you're seeing it on both your iPhone and your MacBook Pro.  I have iCloud Keychain synched between my iPhone, MacBook, and iPad Pro as well and use it all the time.  I would be happy to help you with this!

     

    I looked, and was unable to find anything that could remove that setting from iOS.  I looked in Settings > General > Restrictions and elsewhere in Settings as well.  As far as I can tell, this is not expected behavior on your iPad Pro, and might be the result of some file corruption in iOS.  The best thing to do would be to make a backup of your iPad Pro, restore from the backup, then check to see if the setting is there.  If it still isn't, then restore the iPad Pro "as new" and check for it again.  The following documents will help you with all those steps:

     

    How to back up your iPhone, iPad, and iPod touch

    Restore your iPhone, iPad, or iPod touch from a backup

    Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

     

    Have a great week!