Q: Apple Watch Issues
Help!
I am having two issues with my Apple Watch and no doubt they are linked.
Problem #1: I can't get Apple Pay to be set up on my Apple Watch Series 1 (old watch).
- This is my only Apple Watch and the only one I have ever owned (working watchOS 3)
- I have set up my card with my bank and have successfully used it today at a store using Apple Pay on my iPhone 7.
- My watch app on my iphone has, under General, my Apple ID listed with no ability to press anywhere on the Apple ID screen but just shows my email address linked to my Apple ID account (nothing else).
- I have tried restarting both my phone and watch by powering off
- My card linked to my Wallet and Apple ID appears on my watch app on my iPhone when you look under the Wallet and Apple Pay folder of my watch app on iPhone. It has a "Add" button in orange. I click on this and it brings up a box stating "Could Not Set Up Apple Pay - An error occurred while setting up Apple Pay". You are forced to click "OK".
- I can only assume this is because this is an untrusted device or "two-way authentication" requirement. If that is the case, I am having trouble figuring out how to set up two-way authentication on my Apple Watch to make it trusted.
Problem #2: I can't set up the Apple Watch to unlock Sierra iMac or Sierra Macbook.
- My computer has been set to unlock with Apple Watch. I have completed the two way authentication (except for above issue of authenticating the Apple Watch (in device list is showing as untrusted because I can't figure out how to do it). Still won't unlock the computer.
Please help. Really want to resolve.
Posted on Sep 24, 2016 7:37 AM
Hi
Check that you are following all of the steps here:
To be able to add cards to Apple Pay on your watch, you must have the relevant region setting selected for it (as on your iPhone):
- On your iPhone, in the Watch app, go to: My Watch > General > Language & Region - check that correct Region Format is selected.
- If these settings are already correct, try reselecting the same Region Format and also the same System Language - these steps have resolved the same issue for other users.
More information:
Posted on Sep 24, 2016 7:49 AM