Tom O'Drain

Q: Live Photos not Syncing to iPhone

I typically keep all of my photos synced with the Photos app on my Mac, and just copy the last six months to my iPhone.

 

I just got an iPhone 7, and started using live photos, but I noticed when I copy the photos to my Mac, they do stay as live photos, but then when I copy hem back to my IPhone they become static JPEG's.

 

Is there some setting that I missing that would copy the Live Photos back to my phone?

iPhone 7 Plus, iOS 10, null

Posted on Sep 24, 2016 7:55 AM

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Q: Live Photos not Syncing to iPhone

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  • by LarryHN,

    LarryHN LarryHN Sep 24, 2016 8:28 AM in response to Tom O'Drain
    Level 10 (85,054 points)
    Photos for Mac
    Sep 24, 2016 8:28 AM in response to Tom O'Drain

    We need details - How exactly are you copying them to the Phone? What version of the OS and of Photos and of IOS are you using?

     

    LN

  • by Tom O'Drain,

    Tom O'Drain Tom O'Drain Sep 24, 2016 8:50 AM in response to LarryHN
    Level 1 (79 points)
    Photos for Mac
    Sep 24, 2016 8:50 AM in response to LarryHN

    I'm using the Photos app from macOS Sierra and syncing to my iPhone 7 running IOS 10.   I use iTunes to sync the phone with my Mac, and I have an album that I sync called previous six months which contains all photos and movies taken in the last six months. 

  • by Tom O'Drain,

    Tom O'Drain Tom O'Drain Sep 28, 2016 6:59 AM in response to LarryHN
    Level 1 (79 points)
    Photos for Mac
    Sep 28, 2016 6:59 AM in response to LarryHN

    I also noticed that when I posted to shared albums from my phone, the Live Photos stay live, but posting from my Mac Photos app, they become flat.

  • by Tom O'Drain,

    Tom O'Drain Tom O'Drain Oct 1, 2016 1:38 PM in response to Tom O'Drain
    Level 1 (79 points)
    Photos for Mac
    Oct 1, 2016 1:38 PM in response to Tom O'Drain

    OK, so I figured out that it's only HDR Live Photos that do not sync back to the phone.   The live photo will work on my Mac, but only shows as a static image when it sinks back to the phone.

     

    Is this a bug, or is there some way to fix this problem?