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Q: iphone 7 plus sound problems

last night my iphone sounded like it had a short...crackled sound during video playback in FB app and sound stopped though video kept playing.  switched to music app and a few mins into that same thing happened...anyone had the same problem?  its up to date with 10.0.2 but not sure if its software or hardware?  hate to take it to apple since they probably won't have a replacement for awhile?

Posted on Sep 24, 2016 7:44 AM

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Q: iphone 7 plus sound problems

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  • by RooMcDermott,

    RooMcDermott RooMcDermott Sep 30, 2016 7:42 AM in response to varsitytours
    Level 1 (4 points)
    iPhone
    Sep 30, 2016 7:42 AM in response to varsitytours

    My 7 Plus is doing the same type of thing.  It randomly starts to making static/crackling sounds which sound like its coming from the speaker areas.  It's even making this noise while I am not using it.  I got on Chat support yesterday and the gentleman hadn't heard of any issues and suggested I take it in for repair, which like you I am not wanting to do right now with the shortage.

  • by Cher A,

    Cher A Cher A Oct 1, 2016 5:55 PM in response to varsitytours
    Level 1 (13 points)
    iPad
    Oct 1, 2016 5:55 PM in response to varsitytours

    I have a problem with sound too, mainly when I am calling someone the ringing sound staticky, but when person answers sounds fine. I feel same about repair, I live far away from a store and i don't want to have to mail it in. I haven't had a chance to call yet.