Level 1

17 points

Cannot see "my albums" on latest Apple TV

On my mom's 4th gen Apple TV, she is able to see Shared Albums and under My Albums, she only sees Photo Stream. Is there a way to see her created albums?

iPhone 6s, iOS 9.2.1

Posted on Sep 24, 2016 9:16 AM

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4 replies

Sep 24, 2016 9:49 AM in response to rpmm

Does she have any 'created' albums in iCloud photo library
Has she enabled iCloud photo library in settings > accounts > iCloud
Are the albums she has created at top level and not nested (in other words are the albums not in folders)

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Level 1

17 points

Sep 24, 2016 10:05 AM in response to Winston Churchill

She had some albums on her iPhone which she is expecting to see on Apple TV. How should I check if these were "created" on iCloud Photo Library?

She has iCloud Photo Library enabled.

This one album she really wants to see, is not nested.

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Sep 24, 2016 11:04 AM in response to rpmm

If the album9s) was created on the phone that has iCloud photo library enabled and the album(s) isn't nested then it should be OK.

Does she see the album(s) when she goes to iCloud.com > Photos on a computer.

Did you check if iCloud photo library was enabled on the Apple TV.

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Level 1

17 points

Sep 25, 2016 8:21 PM in response to Winston Churchill

Thanks, that was it. She had never been to iCloud.com, and when she did, it set up her Library and then she got it.

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Cannot see "my albums" on latest Apple TV

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