Q: Why am i not receiving the messages?

My friends put me in group chat, and on their phones it says I'm in the group. But, I have not received and messages or been put into the group on my phone. Why is this happening? Why can't I receive any messages? Please help.

iPhone 6s, iOS 10

Posted on Sep 24, 2016 10:05 AM

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Q: Why am i not receiving the messages?

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by jameson.h,

jameson.h Sep 25, 2016 2:47 PM in response to laurenxemily
Community Specialists

Sep 25, 2016 2:47 PM in response to laurenxemily

Hi laurenxemily,

I understand that you are unable to receive messages from your friends in a group chat. I know it's important to keep in touch with friends and family, so I'm happy to help.

Check out the troubleshooting steps that we have provided for issues with sending and receiving messages here:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!
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