Redpikaninja7

Level 1 (4 points)

iPod

Q: help me update

My iPod touch 6th gen says the software is upto date with the software when it's on 9.3.5 why won't it update to iOS 10?

iOS 9.3.5

Posted on Sep 24, 2016 11:35 AM

I have this question too

Level 10 (189,253 points)

Desktops

A:

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router and modem

- Try when connected to another network

- Try updating via iTunes

Posted on Sep 25, 2016 1:34 AM

Q: help me update

All replies

Helpful answers

by lllaass,

lllaass Sep 24, 2016 12:26 PM in response to Redpikaninja7
Level 10 (189,253 points)

Desktops

Sep 24, 2016 12:26 PM in response to Redpikaninja7

How are you trying to update?
- Settings>General>Software update?
- Via iTunes? If via iTunes what computer OS? What version of iTunes?
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by Redpikaninja7,

Redpikaninja7 Sep 24, 2016 2:34 PM in response to lllaass
Level 1 (4 points)

iPod

Sep 24, 2016 2:34 PM in response to lllaass

Through software update
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by lllaass,Apple recommended

lllaass Sep 25, 2016 1:34 AM in response to Redpikaninja7
Level 10 (189,253 points)

Desktops

Sep 25, 2016 1:34 AM in response to Redpikaninja7

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router and modem
- Try when connected to another network
- Try updating via iTunes
Reply options

Link to this post