Cursor stuck and slow moving something on the Desktop area only!

Hi! I found my cursor stuck and freeze after I try to move file, folder or drag something the beachball keep rolling. I found it appear only whenever I drag something on the area of Desktop Wallpaper show or remove file to Trash and doesn't effect on Dock's area or another software windows.....


This happen after I upgrade to Sierra. Any help?


This is my EtreCheck result :


EtreCheck version: 3.0.5 (309)

Report generated 2016-09-25 01:56:35

Download EtreCheck from https://etrecheck.com

Runtime 3:47

Performance: Good


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Remove] links to remove adware.


Problem: Beachballing

Description:

Cursur slow down only in the area of Desktop screen (Dock area and Software windows doesn’t) whenever I move something (File, Folder and Move something to Trash). It appear freeze only on the Desktop screen area (The Area that Desktop Wallpaper show)



Hardware Information:

MacBook Pro (15-inch, Early 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro8,2

1 2.2 GHz Intel Core i7 CPU: 4-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1333 MHz ok

BANK 1/DIMM0

4 GB DDR3 1333 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 371


Video Information:

Intel HD Graphics 3000

Color LCD 1440 x 900

AMD Radeon HD 6750M - VRAM: 1024 MB


System Software:

macOS Sierra 10.12 (16A323) - Time since boot: about one hour


Disk Information:

TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (304.27 GB free)

Encrypted AES-XTS Unlocked

Core Storage: disk0s2 749.30 GB Online


OPTIARC DVD RW AD-5970H ()


USB Information:

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM2070 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Configuration files:

/etc/sudoers, File size 2299 but expected 1563

/etc/sysctl.conf - File exists but not expected

/etc/launchd.conf - File exists but not expected

/etc/hosts - Count: 12


Gatekeeper:

Anywhere


Adware:

~/Library/LaunchAgents/Boydubed.AppVemoral.plist

~/Library/LaunchAgents/Boydubed.btvlit.plist

~/Library/LaunchAgents/Boydubed.dolnwoad.plist

~/Library/LaunchAgents/Boydubed.uadpte.plist

~/Library/LaunchAgents/Smokyashan.update.plist

~/Library/LaunchAgents/com.HotShoppy.agent.plist

~/Library/LaunchAgents/com.MacUpdater.agent.plist

~/Library/Safari/Extensions/gophoto-it.safariextz

8 adware files found. [Remove]


Unknown Files:

/Library/LaunchDaemons/com.solidangle.rlm.plist

~/MtoA/arnold_license_darwin64/rlm -c /Users/Udomkarn/MtoA/arnold_license_darwin64/74.lic -dlog /Users/Udomkarn/MtoA/arnold_license_darwin64/solidangle.dlog

One unknown file found. [Check files]


Kernel Extensions:

/Library/Extensions

[not loaded] com.FTDI.driver.D2XXHelper (1.0 - SDK 10.11 - 2016-09-24) [Support]


/System/Library/Extensions

[not loaded] com.nvidia.CUDA (1.1.0 - 2016-09-24) [Support]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.17-5 - SDK 10.11 - 2016-09-24) [Support]


Startup Items:

FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager

Startup items are obsolete in OS X Yosemite


System Launch Agents:

[failed] com.apple.bird.plist (2016-08-18)

[not loaded] 8 Apple tasks

[loaded] 174 Apple tasks

[running] 88 Apple tasks


System Launch Daemons:

[not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-26) [Support]

[not loaded] 41 Apple tasks

[loaded] 162 Apple tasks

[running] 101 Apple tasks


Launch Agents:

[not loaded] com.adobe.AAM.Updater-1.0.plist (2016-09-05) [Support]

[loaded] com.adobe.AdobeCreativeCloud.plist (2016-09-05) [Support]

[loaded] com.nvidia.CUDASoftwareUpdate.plist (2016-09-25)

[loaded] com.oracle.java.Java-Updater.plist (2013-11-03) [Support]

[running] com.wacom.wacomtablet.plist (2016-07-23) [Support]

[loaded] org.macosforge.xquartz.startx.plist (2016-05-05) [Support]


Launch Daemons:

[running] com.adobe.adobeupdatedaemon.plist (2016-09-05) [Support]

[loaded] com.adobe.agsservice.plist (2016-09-05) [Support]

[loaded] com.adobe.fpsaud.plist (2016-08-30) [Support]

[loaded] com.autodesk.adlm.plist (2016-05-23)

[running] com.autodesk.backburner_manager.plist (2016-02-04) [Support]

[running] com.autodesk.backburner_server.plist (2016-02-04) [Support]

[loaded] com.autodesk.backburner_start.plist (2016-02-04) [Support]

[running] com.autodesk.dl_mpd.plist (2016-05-23) [Support]

[running] com.autodesk.sw_bwmgr.plist (2016-05-23) [Support]

[running] com.autodesk.sw_dbd.plist (2016-05-23) [Support]

[running] com.autodesk.sw_ifffs.plist (2016-05-23) [Support]

[running] com.autodesk.sw_probed.plist (2016-05-23) [Support]

[running] com.autodesk.sw_server.plist (2016-05-23)

[loaded] com.autodesk.sw_start.plist (2016-05-23) [Support]

[running] com.autodesk.wiretapgateway.plist (2016-05-23) [Support]

[loaded] com.autodesk.wiretapgateway_start.plist (2016-05-23) [Support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist (2015-08-29) [Support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2015-08-25) [Support]

[loaded] com.nvidia.cuda.launcher.plist (2014-10-01) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2014-05-18) [Support]

[running] com.sidefx.sesinetd.plist (2016-05-16) [Support]

[failed] com.solidangle.rlm.plist (2016-09-22) [Support]

[running] com.wacom.TabletHelper.plist (2016-07-23) [Support]

[loaded] com.wacom.displayhelper.plist (2016-07-23)

[loaded] org.macosforge.xquartz.privileged_startx.plist (2016-05-05) [Support]

[failed] uk.co.thefoundry.lmgrd.plist (2015-04-23) [Support]

[running] uk.co.thefoundry.rlm.plist (2015-04-23) [Support]

[running] uk.co.thepixelfarm.launchd.pfcleannode2014.3.plist (2015-03-03) [Support]


User Launch Agents:

[not loaded] Boydubed.AppVemoral.plist (2016-07-14) Adware! [Remove]

~/Library/Application Support/Boydubed/Boydubed.app/Contents/MacOS/AppNIB

[not loaded] Boydubed.btvlit.plist (2016-07-14) Adware! [Remove]

~/Library/Application Support/Boydubed/Boydubed.app/Contents/MacOS/AppNIB

[not loaded] Boydubed.dolnwoad.plist (2016-07-14) Adware! [Remove]

~/Library/Application Support/Boydubed/Boydubed.app/Contents/MacOS/AppNIB

[not loaded] Boydubed.uadpte.plist (2016-07-14) Adware! [Remove]

~/Library/Application Support/Boydubed/Boydubed.app/Contents/MacOS/AppNIB

[not loaded] Smokyashan.update.plist (2016-07-09) Adware! [Remove]

~/Library/Application Support/Smokyashan/Smokyashan.app/Contents/MacOS/AppNOS

[running] com.HotShoppy.agent.plist (2016-09-20) Adware! [Remove]

/Applications/HotShoppy/HotShoppy

[loaded] com.MacUpdater.agent.plist (2016-09-20) Adware! [Remove]

/Applications/MacUpdater/MacUpdater

[not loaded] com.adobe.ARM.[...].plist (2014-02-10) [Support]

[not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2014-06-04) [Support]

[not loaded] com.google.keystone.agent.plist (2016-07-14) [Support]

[not loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2015-10-02)

[not loaded] com.redgiantsoftware.updater.plist (2013-12-22)

[not loaded] com.vladalexa.MagicPrefs.plist (2016-09-24) [Support]


User Login Items:

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-09-30) [Support]

FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-20) [Support]

QuickTime Plugin: 7.7.3 (2016-09-14)

AdobePDFViewerNPAPI: 11.0.13 - SDK 10.6 (2015-10-16) [Support]

AdobePDFViewer: 11.0.13 - SDK 10.6 (2015-10-16) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-09-05) [Support]

Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-20) [Support]

Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-11-03) [Support]

JavaAppletPlugin: Java 8 Update 77 build 03 (2016-03-25) Check version

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2016-07-23) [Support]

iPhotoPhotocast: 7.0 - SDK 10.8 (2013-11-03)


User internet Plug-ins:

CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-26) [Support]


Safari Extensions:

GoPhoto.it - installdaddy (2014-01-19) Adware! [Remove]

DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-08)

Adguard AdBlocker - adguard - http://adguard.com (2014-12-30)


3rd Party Preference Panes:

CUDA Preferences (2014-08-22) [Support]

Environment Variables (2013-02-14) [Support]

Flash Player (2016-08-30) [Support]

FUSE for OS X (OSXFUSE) (2014-10-20) [Support]

Java (2016-03-25) [Support]

MagicPrefs (2016-01-21) [Support]

Perian (2013-06-19) [Support]

WacomTablet (2016-07-23) [Support]


Time Machine:

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 748.93 GB Disk used: 444.66 GB

Destinations:

UDOMKARN [Local]

Total size: 999.83 GB

Total number of backups: 5

Oldest backup: 8/10/2557 BE, 14:40

Last backup: 9/24/2557 BE, 02:10

Size of backup disk: Too small

Backup size 999.83 GB < (Disk used 444.66 GB X 3)


Top Processes by CPU:

13% WindowServer

13% Safari

9% com.apple.WebKit.WebContent(3)

5% kernel_task

4% hidd


Top Processes by Memory:

836 MB wiretapgateway(5)

740 MB kernel_task

516 MB com.apple.WebKit.WebContent(3)

418 MB Safari

172 MB sw_serverd


Virtual Memory Information:

2.20 GB Free RAM

5.79 GB Used RAM (2.29 GB Cached)

0 B Swap Used


Diagnostics Information:

Sep 25, 2016, 12:33:22 AM Self test - passed

Sep 24, 2016, 08:41:38 PM /Library/Logs/DiagnosticReports/WacomTabletDriver_2016-09-24-204138_[redacted]. crash

com.wacom.ProfessionalTablet - /Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver

Sep 24, 2016, 04:06:42 PM ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-09-24-160642_[redacted].crash

/Library/Application Support/Adobe/*/Adobe Desktop Service.app/Contents/MacOS/Adobe Desktop Service

MacBook Pro (15-inch Early 2011), OS X Mountain Lion (10.8.2)

Posted on Sep 24, 2016 12:10 PM

Reply
2 replies

Sep 25, 2016 4:38 PM in response to Udomkarn

Hi Udomkarn,

I understand that your MacBook Pro is becoming unresponsive when trying to drag a file or folder on your desktop or when emptying the trash after updating to macOS Sierra. I know that it's important to have your computer work reliably, so I'm happy to help.

To start, try resetting your SMC which can often help with performance issues. This article has more information:
Reset the System Management Controller (SMC) on your Mac - Apple Support

If you continue to have issues after this, you may need to test this issue in a new user account to isolate it further. This article has that information:
How to test an issue in another user account on your Mac - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Sep 25, 2016 5:13 PM in response to Udomkarn

Frankly, I would backup your data as a clone then boot from the clone and erase your drive. You have lots of issues and old files.


I see you've used Clean my Mac. (see below)


Download and run adware removal tool. Previously named Adware Medic .

Malwarebytes Anti-Malware (free)

https://www.malwarebytes.org/antimalware/mac/


Startup Items:

FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager

Startup items are obsolete in OS X Yosemite


Gatekeeper:

Anywhere


Adware:

~/Library/LaunchAgents/Boydubed.AppVemoral.plist

~/Library/LaunchAgents/Boydubed.btvlit.plist

~/Library/LaunchAgents/Boydubed.dolnwoad.plist

~/Library/LaunchAgents/Boydubed.uadpte.plist

~/Library/LaunchAgents/Smokyashan.update.plist

~/Library/LaunchAgents/com.HotShoppy.agent.plist

~/Library/LaunchAgents/com.MacUpdater.agent.plist

~/Library/Safari/Extensions/gophoto-it.safariextz

8 adware files found. [Remove]

CleanMyMac.


The forums are full of users with computers that no longer work correctly after running these so call 'cleaners' (Memory Clean, CleanMyMac, and MacKeeper). Do not install any third party so called Mac cleaning utilities. They can do harm to your Mac.



See this thread for removing Clean My Mac


https://discussions.apple.com/thread/6165529?answerId=25680635022#25680635022

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cursor stuck and slow moving something on the Desktop area only!

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