MahmoudFarag2
Level 1
(4 points)
iPad
Q: Magnet Sensor
My lock/unlock sensor of my ipad air 2 is not working anymore so I was wondering if is a malfunction or the tempered glass screen protector may cause this. ( it is covering the camera and everything )
iPad Air 2 Wi-Fi, iOS 10
by MoonJ.,Solvedanswer
MoonJ.
Community Specialists
Hi MahmoudFarag2,
From your description of the issue, it sounds like the sensor that would detect a Smart Cover on your iPad is no longer working. I know that it's important to have your iPad automatically lock when you close it, so I'm happy to help.
To start, make sure that you have Lock/Unlock turned on. You can find this under Settings > Display & Brightness > Lock/Unlock.
You can find more about this feature and compatible cases here:
About iPad Smart Cover compatibility - Apple Support
Thanks for using the Apple Support Communities. Cheers!
From your description of the issue, it sounds like the sensor that would detect a Smart Cover on your iPad is no longer working. I know that it's important to have your iPad automatically lock when you close it, so I'm happy to help.
To start, make sure that you have Lock/Unlock turned on. You can find this under Settings > Display & Brightness > Lock/Unlock.
You can find more about this feature and compatible cases here:
About iPad Smart Cover compatibility - Apple Support
Thanks for using the Apple Support Communities. Cheers!
