jhudgina

Q: trying to erase macmini but losing internet

I need to erase my old MacMini but the internet will not stay connected when I

Restart. My service provider says that's a product problem???

 

Thanks

Mac mini, Mac OS X (10.6.8)

Posted on Sep 24, 2016 1:54 PM

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Q: trying to erase macmini but losing internet

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  • by Kappy,

    Kappy Kappy Sep 24, 2016 1:57 PM in response to jhudgina
    Level 10 (271,860 points)
    Desktops
    Sep 24, 2016 1:57 PM in response to jhudgina

    Why do you need an Internet connection to erase the hard drive? According to your profile you are running Snow Leopard on your Mini. So, see the following:

    Snow Leopard Erase and Install

     

         Be sure you back up your files.

     

    1. Insert Snow Leopard DVD into the optical drive and restart the computer.
    2. Immediately upon hearing the chime hold down the C key.
    3. Release the key when the Apple logo appears and wait for the loading to finish.
    4. After the installer loads select your language and click on the Continue  button. When the menu bar appears select Disk Utility from the Utilities menu.  After Disk Utility loads select the out-dented disk entry from the side list (mfgr.'s ID and drive size.)  Click on the Partition tab in the Disk Utility’s right window.  Set the number of  partitions to (1) from the drop down menu. Click on Options button and select GUID, click on OK, set the format type to MacOS Extended, Journaled. Finally, click on the Apply button.
    5. After formatting has finished quit Disk Utility.  Continue with the OS X installation and follow the directions.
    6. When the installation has finished the computer will restart into the Setup Assistant. After you complete the Setup Assistant you will be running a fresh installation of Snow Leopard. Open Software Update and install the recommended updates.
    7. If you are planning to sell or give your computer away, then do the following: After you reformat your hard drive and reinstall Snow Leopard, the computer restarts to a Welcome screen. To leave the Mac in an OOTB (Out Of The Box) state, don't continue with the setup. Instead, press Command and Q keys to shut down the computer. The Setup Assistant will guide the new owner through the setup process after he/she turns on the computer.
    8. Download and install Mac OS X 10.6.8 Update Combo v1.1. if needed. It is not needed if you are selling or giving away the computer.
  • by jhudgina,

    jhudgina jhudgina Sep 24, 2016 2:04 PM in response to jhudgina
    Level 1 (8 points)
    Desktops
    Sep 24, 2016 2:04 PM in response to jhudgina

    Thanks. Just tried and the CD isn't active. It's Snow Leopard but it's called an Upgrade DVD. I have the OS X Install DVD. Would that work?

  • by lllaass,

    lllaass lllaass Sep 24, 2016 2:08 PM in response to jhudgina
    Level 10 (190,886 points)
    Apple Watch
    Sep 24, 2016 2:08 PM in response to jhudgina

    What do you mean by "CD isn't active"

  • by jhudgina,

    jhudgina jhudgina Sep 24, 2016 2:12 PM in response to lllaass
    Level 1 (8 points)
    Desktops
    Sep 24, 2016 2:12 PM in response to lllaass

    It just never appeared on the screen but rejected after a few minutes. The OS X Install seems to be doing the same thing. So I guess they are corrupt. But I still have to erase the HD. If the system CD is necessary and there is no other way I'll have to take to the Apple shop.

  • by lllaass,Helpful

    lllaass lllaass Sep 24, 2016 3:56 PM in response to jhudgina
    Level 10 (190,886 points)
    Apple Watch
    Sep 24, 2016 3:56 PM in response to jhudgina

    I suspect problems with the optical drive in the Mac.

    The optical drive in my 2009 Mini failed about 3-4 years ago.

    Try a DVD/CD cleaning disk.

    Next try:

    https://discussions.apple.com/thread/4144342?tstart=0

  • by jhudgina,Solvedanswer

    jhudgina jhudgina Sep 24, 2016 3:56 PM in response to lllaass
    Level 1 (8 points)
    Desktops
    Sep 24, 2016 3:56 PM in response to lllaass

    It's gone, given to Mac in the stratosphere, to heaven knows where. Someone else will erase it.

    Thanks for all your help