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Q: Portable Hard Drive won't show up in Finder

My portable hard drive (WD My Passport Ultra) won't show up in Finder. It started to happen two days ago when the  drive was accidentally unplugged while I was using a Lightroom catalog that was saved on the drive. I've already tried using a different cord, searching for it in finder, and checking the finder preferences, but no luck. However, it shows up on disc utility, but when I try to repair it, it says, "First Aid process has failed. If possible back up the data on this volume. Click Done to continue". Is there any other way I can repair it? And if I can't, how can I successfully back up that data onto my computer when it doesn't show up in finder?

 

Thank you!

MacBook Pro (13-inch Mid 2012), iOS 10

Posted on Sep 24, 2016 3:16 PM

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Q: Portable Hard Drive won't show up in Finder

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