Photos app is crashing and wont open

Hi Winston. Thank you for the response. I did prepare the library and it still wont work.

Hi LarryHN,

Please see below the lines from the crash report.

Process: Photos [485]

Path: /Applications/Photos.app/Contents/MacOS/Photos

Identifier: com.apple.Photos

Version: 2.0 (445.1.15)

Build Info: PhotoApp-445001015000000~2

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Photos [485]

User ID: 501

Date/Time: 2016-09-25 06:02:26.497 +0530

OS Version: Mac OS X 10.12 (16A323)

Report Version: 12

Anonymous UUID: 2F41566B-6D6E-C09D-4E23-D1B6A365EF3D

Time Awake Since Boot: 32 seconds

System Integrity Protection: enabled

Crashed Thread: 14 Dispatch queue: PASingleImageLoadControllerMasterSubscription.load

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000125440000

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]

VM Regions Near 0x125440000:

Memory Tag 249 00000001253dc000-0000000125440000 [ 400K] rw-/rwx SM=PRV

-->

CoreAnimation 0000000125442000-0000000125446000 [ 16K] rw-/rwx SM=PRV

Application Specific Information:

Photo Foundation logging:

2016-09-25 06:02:25.016: *** Assertion failure in __75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke_2, /Library/Caches/com.apple.xbs/Sources/PhotoApp_SubFrameworks/PhotoApp-445.1.15/ lib/lithium/Common/Table/LiImmutableModelCore.mm:128

Message: fileName(388) already added

Backtrace:

0 PhotoFoundation 0x00007fffa3afb5f8 -[PFAssertionHandler newAssertionInfoInMethod:object:function:file:lineNumber:description:arguments: ] + 370

1 PhotoFoundation 0x00007fffa3afb787 -[PFAssertionHandler continueAfterAssertInFunction:file:lineNumber:description:arguments:] + 111

2 PhotoFoundation 0x00007fffa3afb440 _PFAssertContinueHandler + 308

3 PhotoLibraryPrivate 0x00007fffa3e72d4f __75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke_2 + 193

4 CoreFoundation 0x00007fff93abeeb2 __53-[__NSArrayM enumerateObjectsWithOptions:usingBlock:]_block_invoke + 114

5 CoreFoundation 0x00007fff93abed6f -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 239

6 PhotoLibraryPrivate 0x00007fffa3e72a25 __75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke + 222

7 PhotoLibraryPrivate 0x00007fffa3e93cdd -[LiTable modelPropertyIndexMapForSignature:createMap:] + 132

8 PhotoLibraryPrivate 0x00007fffa3e72744 -[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:] + 798

9 PhotoLibraryPrivate 0x00007fffa3e66e95 __100-[LiClientTable bufferReaderWithPropertyPaths:readOnly:defaultLocalModelProperties:coreLoadedBl ock:]_block_invoke + 189

10 PhotoLibraryPrivate 0x00007fffa3e9d427 -[LiRequest handleLoadReply:] + 138

11 PhotoLibraryPrivate 0x00007fffa3bbb3ad __36-[LiRequest handleReply:forLibrary:]_block_invoke + 77

12 PhotoFoundation 0x00007fffa3acfda5 -[PFDispatchQueue _invoke:] + 73

13 PhotoFoundation 0x00007fffa3ad714e __48-[_PFFastLimitedConcurrencyQueue dispatchAsync:]_block_invoke_2 + 35

14 libdispatch.dylib 0x00007fffa8acaf5f _dispatch_call_block_and_release + 12

15 libdispatch.dylib 0x00007fffa8ac2128 _dispatch_client_callout + 8

16 libdispatch.dylib 0x00007fffa8ad7c10 _dispatch_continuation_pop + 533

17 libdispatch.dylib 0x00007fffa8aceea3 _dispatch_async_redirect_invoke + 734

18 libdispatch.dylib 0x00007fffa8ac3ee0 _dispatch_root_queue_drain + 476

19 libdispatch.dylib 0x00007fffa8ac3cb7 _dispatch_worker_thread3 + 99 (__75-[LiImmutableModelCore initWithModelId:table:properties:defaultProperties:]_block_invoke_2:128)

Thread 0:: Dispatch queue: com.apple.main-thread

0 libobjc.A.dylib 0x00007fffa820ca24 objc_retain + 20

1 com.apple.Photos 0x000000010b96f679 -[IPXMondrianViewMediaSection mediaItemAtIndex:] + 128

2 com.apple.Photos 0x000000010b99e93b -[IPXPhotosBrowserController photosView:mode:mediaItemAtIndexPath:] + 195

3 com.apple.photos.mondrian 0x000000010d73f28c -[MOPhotosView mediaView:mediaItemAtIndexPath:] + 131

4 com.apple.photos.mondrian 0x000000010d72c406 -[MOMediaView _mediaItemAtIndexPath:] + 79

5 com.apple.photos.mondrian 0x000000010d70e7b8 -[MOMediaView prefetchLowThumbnailsAtIndexPaths:] + 910

6 com.apple.photos.mondrian 0x000000010d70f12c -[MOMediaView prefetchLowThumbnails:pageDirection:] + 1518

7 com.apple.photos.mondrian 0x000000010d70eb09 -[MOMediaView prefetchAdjacentThumbnails] + 38

8 com.apple.swe.UXKit 0x000000010d58a5e0 -[UXCollectionView _prepareCellsForOverdraw:] + 395

9 com.apple.swe.UXKit 0x000000010d55d065 -[UXCollectionDocumentView prepareContentInRect:] + 137

10 com.apple.AppKit 0x00007fff91f54fbf __38-[NSView _pullInExtraTilesForOverdraw]_block_invoke + 598

11 com.apple.AppKit 0x00007fff918d69a8 -[NSView _performWorkOnTilesFromRect:renderedContentRect:maximumRect:scrollVelocity:hand ler:] + 1608

12 com.apple.AppKit 0x00007fff918d6136 -[NSView _pullInExtraTilesForOverdraw] + 1002

13 com.apple.AppKit 0x00007fff918d5d1d -[NSView _doIdlePrefetch] + 37

14 com.apple.CoreFoundation 0x00007fff93ad8551 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17

15 com.apple.CoreFoundation 0x00007fff93ab96bd __CFRunLoopDoSources0 + 557

16 com.apple.CoreFoundation 0x00007fff93ab8bb6 __CFRunLoopRun + 934

17 com.apple.CoreFoundation 0x00007fff93ab85b4 CFRunLoopRunSpecific + 420

18 com.apple.HIToolbox 0x00007fff93059f6c RunCurrentEventLoopInMode + 240

19 com.apple.HIToolbox 0x00007fff93059da1 ReceiveNextEventCommon + 432

20 com.apple.HIToolbox 0x00007fff93059bd6 _BlockUntilNextEventMatchingListInModeWithFilter + 71

21 com.apple.AppKit 0x00007fff917505f5 _DPSNextEvent + 1093

22 com.apple.AppKit 0x00007fff91e608eb -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1637

23 com.apple.AppKit 0x00007fff91744fbd -[NSApplication run] + 926

24 com.apple.AppKit 0x00007fff9170fa8a NSApplicationMain + 1237

25 libdyld.dylib 0x00007fffa8af8255 start + 1

Thread 1:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 2:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 3:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 4:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 5:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 6:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 7:: Dispatch queue: temp _renderVersionToSize queue

0 libsystem_kernel.dylib 0x00007fffa8c1f456 semaphore_wait_trap + 10

1 libdispatch.dylib 0x00007fffa8acb306 _dispatch_semaphore_wait_slow + 171

2 com.apple.photo.PAImaging 0x000000010dbb7b76 -[PAExportService synchronouslySubmitRequest:onQueue:] + 885

3 com.apple.photo.PAImagingCore 0x000000010e14ab10 -[PAExportImageRequest(Dispatch) synchronouslySubmitOnQueue:] + 80

4 com.apple.photo.PAImaging 0x000000010dceec85 __78-[PAPreviewMaker _renderVersionToSize:description:canceler:canceled:timedOut:]_block_invoke + 41

5 libdispatch.dylib 0x00007fffa8acaf5f _dispatch_call_block_and_release + 12

6 libdispatch.dylib 0x00007fffa8ac2128 _dispatch_client_callout + 8

7 libdispatch.dylib 0x00007fffa8ad88e8 _dispatch_queue_serial_drain + 209

8 libdispatch.dylib 0x00007fffa8acad41 _dispatch_queue_invoke + 1046

9 libdispatch.dylib 0x00007fffa8ac3ee0 _dispatch_root_queue_drain + 476

10 libdispatch.dylib 0x00007fffa8ac3cb7 _dispatch_worker_thread3 + 99

11 libsystem_pthread.dylib 0x00007fffa8d0e746 _pthread_wqthread + 1299

12 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 8:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e632 _pthread_wqthread + 1023

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 9:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 10:: com.apple.NSEventThread

0 libsystem_kernel.dylib 0x00007fffa8c1f41a mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fffa8c1e867 mach_msg + 55

2 com.apple.CoreFoundation 0x00007fff93ab98d4 __CFRunLoopServiceMachPort + 212

3 com.apple.CoreFoundation 0x00007fff93ab8d61 __CFRunLoopRun + 1361

4 com.apple.CoreFoundation 0x00007fff93ab85b4 CFRunLoopRunSpecific + 420

5 com.apple.AppKit 0x00007fff9189ce9e _NSEventThread + 205

6 libsystem_pthread.dylib 0x00007fffa8d0eabb _pthread_body + 180

7 libsystem_pthread.dylib 0x00007fffa8d0ea07 _pthread_start + 286

8 libsystem_pthread.dylib 0x00007fffa8d0e231 thread_start + 13

Thread 11:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 12:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e632 _pthread_wqthread + 1023

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 13:

0 libsystem_kernel.dylib 0x00007fffa8c274e6 __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fffa8d0e7c5 _pthread_wqthread + 1426

2 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Thread 14 Crashed:: Dispatch queue: PASingleImageLoadControllerMasterSubscription.load

0 libTIFF.dylib 0x00007fff95dad0e1 putRGBcontig8bittile + 135

1 libTIFF.dylib 0x00007fff95dac9db gtStripContig + 497

2 libTIFF.dylib 0x00007fff95dabe83 _cg_TIFFReadRGBAImageOriented + 179

3 com.apple.ImageIO.framework 0x00007fff95b2eda4 TIFFReadPlugin::copyImageBlockSet(InfoRec*, CGImageProvider*, CGRect, CGSize, __CFDictionary const*) + 4892

4 com.apple.ImageIO.framework 0x00007fff95b2aa7a TIFFReadPlugin::CopyImageBlockSetProc(void*, CGImageProvider*, CGRect, CGSize, __CFDictionary const*) + 162

5 com.apple.ImageIO.framework 0x00007fff95b204a5 IIOImageProviderInfo::copyImageBlockSetWithOptions(CGImageProvider*, CGRect, CGSize, __CFDictionary const*) + 347

6 com.apple.ImageIO.framework 0x00007fff95b1e8d2 IIOImageProviderInfo::CopyImageBlockSetWithOptions(void*, CGImageProvider*, CGRect, CGSize, __CFDictionary const*) + 352

7 com.apple.CoreGraphics 0x00007fff93f3d559 CGImageProviderCopyImageBlockSetWithOptions + 142

8 com.apple.CoreGraphics 0x00007fff93f3d456 CGImageProviderCopyImageBlockSet + 208

9 com.apple.CoreGraphics 0x00007fff940a2379 img_blocks_create + 349

10 com.apple.CoreGraphics 0x00007fff940ab3b4 img_data_lock + 2848

11 com.apple.CoreGraphics 0x00007fff940aa859 CGSImageDataLock + 161

12 com.apple.CoreGraphics 0x00007fff93f3fe3a ripc_AcquireImage + 991

13 com.apple.CoreGraphics 0x00007fff93f4de8a ripc_DrawImage + 867

14 com.apple.CoreGraphics 0x00007fff93fc528e CGContextDelegateDrawImage + 48

15 com.apple.CoreGraphics 0x00007fff940b317b CGContextDrawImageWithOptions + 539

16 com.apple.CoreGraphics 0x00007fff940b342c CGContextDrawImage + 51

17 com.apple.photo.PAImagingCore 0x000000010e128fde __74-[PAImageLoader _renderEntireCGImage:intoContiguousBuffer:canceler:error:]_block_invoke + 175

18 com.apple.photo.PAImagingCore 0x000000010e123f76 __55-[PA2DMutableBuffer forEachMutableTileInROI:processor:]_block_invoke_2 + 50

19 com.apple.photo.PAImagingCore 0x000000010e123f21 __65-[PA2DBufferContiguousBacking forEachMutableTileInROI:processor:]_block_invoke + 256

20 com.apple.photo.PAImagingCore 0x000000010e1239e4 -[PFCopyOnWriteInterest write:] + 214

21 com.apple.photo.PAImagingCore 0x000000010e123db9 -[PA2DBufferContiguousBacking forEachMutableTileInROI:processor:] + 400

22 com.apple.photo.PAImagingCore 0x000000010e123bfd __55-[PA2DMutableBuffer forEachMutableTileInROI:processor:]_block_invoke + 150

23 com.apple.photo.PAImagingCore 0x000000010e1239e4 -[PFCopyOnWriteInterest write:] + 214

24 com.apple.photo.PAImagingCore 0x000000010e1238ed -[PA2DMutableBuffer forEachMutableTileInROI:processor:] + 157

25 com.apple.photo.PAImagingCore 0x000000010e128e7d -[PAImageLoader _renderEntireCGImage:intoContiguousBuffer:canceler:error:] + 459

26 com.apple.photo.PAImagingCore 0x000000010e128c23 -[PAImageLoader _renderCGImage:intoBuffer:request:canceler:error:] + 149

27 com.apple.photo.PAImagingCore 0x000000010e12868a -[PAImageLoader _bufferForRenderedCGImage:request:outputSize:outputColorSpace:canceler:error:] + 194

28 com.apple.photo.PAImagingCore 0x000000010e12e410 -[PAImageLoader bufferForRequest:canceler:error:] + 321

29 com.apple.photo.PAImaging 0x000000010dc3fa72 -[PAImageRequestService _bufferForInputRequest:canceler:cacheKey:cgImageProperties:outColorProfile:erro r:diskCacheKey:] + 948

30 com.apple.photo.PAImaging 0x000000010dc3eb0e -[PAImageRequestService _responseForInputRequest:canceler:cacheKey:] + 359

31 com.apple.photo.PAImaging 0x000000010dbc6beb -[PAImageRequestService submitInputRequest:canceler:] + 6051

32 com.apple.photo.PAImagingCore 0x000000010e12ea68 -[PAInputRequest submitSynchronous:] + 80

33 com.apple.photo.PAImaging 0x000000010dbfcf23 __43-[PASingleImageLoadController requestImage]_block_invoke + 69

34 com.apple.PhotoFoundation 0x00007fffa3acfda5 -[PFDispatchQueue _invoke:] + 73

35 com.apple.PhotoFoundation 0x00007fffa3ad76a7 __61-[_PFFastLimitedConcurrencyQueue dispatchAsyncWithQOS:block:]_block_invoke_2 + 35

36 libdispatch.dylib 0x00007fffa8ad7680 _dispatch_block_async_invoke_and_release + 75

37 libdispatch.dylib 0x00007fffa8ac2128 _dispatch_client_callout + 8

38 libdispatch.dylib 0x00007fffa8ad7c10 _dispatch_continuation_pop + 533

39 libdispatch.dylib 0x00007fffa8aceea3 _dispatch_async_redirect_invoke + 734

40 libdispatch.dylib 0x00007fffa8ac3ee0 _dispatch_root_queue_drain + 476

41 libdispatch.dylib 0x00007fffa8ac3cb7 _dispatch_worker_thread3 + 99

42 libsystem_pthread.dylib 0x00007fffa8d0e746 _pthread_wqthread + 1299

43 libsystem_pthread.dylib 0x00007fffa8d0e221 start_wqthread + 13

Hi Everyone,

Thank you for being helpful.

I tried reparing the library and it still did not work.

So I restored the library from an earlier backup and now it works.

Best regards

Treasurex