How come my ipad wont sync but my iphone will
I recently upgraded my ipad software to the latest edition and now my Ipad wont charge but it will sync
iPod touch, iOS 6.1.5, face time
User profile for user:
chris_g1
User level:
Community Specialist
Hello Stephen Greathead,
From what you are describing, you are having syncing and charging issues with your iPad. Let's go over the charging issues first.
Start by taking a look at the information below. It will walk you through on what to do when your iPad charges slowly or not at all
If your iPhone, iPad, or iPod touch won‘t charge
https://support.apple.com/en-us/HT201569
For the syncing issues, are you getting a prompt that there was an error syncing content over? Let us know a few more details and we can get that worked out.
Take care!
From what you are describing, you are having syncing and charging issues with your iPad. Let's go over the charging issues first.
Start by taking a look at the information below. It will walk you through on what to do when your iPad charges slowly or not at all
If your device won’t charge or charges slowly
If you have very low battery and plug into power, a black screen or a black screen with a red battery might appear for a few minutes. Follow these steps and try again after each:
- Check your charging cable and USB adapter for signs of damage,* like breakage or bent prongs. Don't use damaged accessories.
- Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet, or try a different outlet.
- Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
- Let your device charge for a half hour (If your device is unresponsive afterward, learn what to do).
- Force restart your device: Press and hold the Sleep/Wake and Home buttons at the same time for at least 10 seconds, until you see the Apple logo. Then let your device charge for another half hour.
- If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.
*If you're unsure about whether an accessory is damaged, take it to an Apple Retail Store or Apple Authorized Service Provider for evaluation, or contact Apple Support.
If your iPhone, iPad, or iPod touch won‘t charge
https://support.apple.com/en-us/HT201569
For the syncing issues, are you getting a prompt that there was an error syncing content over? Let us know a few more details and we can get that worked out.
Take care!