reggiefromtuscaloosa

Q: My iPhone will fall asleep while watching videos with the YouTube app.

While watching a video, after a couple of minutes without touching the screen, it will go dim and then a few seconds later it will turn off. I don't understand why it is doing this.

iPhone 6s, iOS 10

Posted on Sep 24, 2016 7:55 PM

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Q: My iPhone will fall asleep while watching videos with the YouTube app.

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  • by norm123,

    norm123 norm123 Sep 26, 2016 7:02 AM in response to reggiefromtuscaloosa
    Community Specialists
    Sep 26, 2016 7:02 AM in response to reggiefromtuscaloosa
    Hi reggiefromtuscaloosa, 


    I understand that while you are watching videos, after a few minutes the screen will go dim and then turn off. I like to watch videos on my iPhone as well, so I can understand the concern. I will be happy to help you with this. 


    What you are describing is the auto-lock feature. You can adjust this setting to be able to watch your videos without interruption. 

     

    Use Auto-Lock and Raise to Wake


    After a period of inactivity, the Auto-Lock setting locks your screen with your passcode to help protect your personal information. Here's how to turn it on or off:

    1. Go to Settings > General > Auto-Lock.
    2. Choose an amount of inactivity* (from 30 Seconds up to 5 Minutes) that will turn off and lock your screen. Or to turn off Auto-Lock, select Never.

    Raise to Wake turns on your screen as soon as you pick up your device. To turn this feature on or off, go to Settings > General > Display & Brightness. Raise to Wake works with iPhone 6s and later.

    * When used for business or education purposes, some iOS devices might have passcode restrictions that prevent you from adjusting the Auto-Lock settings.


    Adjust the display settings on your iPhone, iPad, or iPod touch


    Cheers! 
  • by ClemFandango,

    ClemFandango ClemFandango Oct 17, 2016 2:06 AM in response to reggiefromtuscaloosa
    Level 1 (4 points)
    iPhone
    Oct 17, 2016 2:06 AM in response to reggiefromtuscaloosa

    This is also happening to me and it never used to.  I watch a LOT of Youtube content through the official app and it's never happened before until recently.

     

    Surely you shouldn't have to manually go in and change auto-lock to "never" each time ?