Q: Does anyone know of or heard anything about a tech support company called CodeDefend? If so, are they legit?
My system stalled earlier today after browsing an unsecured website, and was prompted to call support right away and warned me not to shut down or restart my computer as this would cause it to crash indefinitely. So I called the number that popped up on the screen and got connected to a tech from CodeDefend, who I allowed access to my computer to fix my problem, which of course I had to pay for (hoping I wasn't scammed). He scanned my computer and found insecure foreign addresses so he downloaded and ran both Malwarebytes and Ccleaner and now my computer seems to be running fine. I also downloaded the latest system software OS Sierra to improve my system's overall performance. I tried doing a Google search of CodeDefend, and couldn't find any information or reviews about their services. Has anybody here used CodeDefend before, and are they safe to use?
MacBook Pro (Retina, 13-inch, Mid 2014), macOS Sierra (10.12)
Posted on Sep 24, 2016 7:57 PM