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All replies
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Helpful answers
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Sep 25, 2016 2:41 PM in response to Sandeep petlaby pawcz,Hi,
there are other people with similar issue, see here:
3.5mm headphones jack not working properly after iOS10 update
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Sep 25, 2016 2:47 PM in response to Sandeep petlaby Carluena,It will probably be an iOS problem. The perfect way of discovering if is a hardware or software problem is making a restore with iTunes. Don't restore a backup and let the iPhone play music with your beautiful EarPods!
If that doesn't work just visit an Apple Store for a free replacement (if you are not run out of guarante).
Good luck!
Carluena.