Gifs are very slow to appear in messaging app in the search mode of the gifs

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Level 1

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Gifs are very slow to appear in messaging app in the search mode of the gifs

When I first downloaded iOS 10 earlier today, I was sending the new gifs in the messaging widget and it worked great. Now the gifs appear very slowly in the search mode of the gifs. This change occurred in a matter of hours. It worked beautifully at first. I could scroll easily through the gifs and they would all show up immediately. Now II have to wait for the gif imahges to appear and it takes a long time. What could be causing this?

iPad 2, iOS 5.1

Posted on Sep 24, 2016 10:34 PM

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Answer 1

Oct 29, 2017 10:49 PM in response to rose_10

They used to appear in iOS 10... but with the iOS 11 update, GIF's are no longer available—unless I'm using Wifi!! But that's plain silly. I have an unlimited data plan.

Why did Apple change this to Wifi only?

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Answer 2

Oct 29, 2017 10:51 PM in response to marysplacestudio

P.S. If I click on one of the grey squares that appears (instead of images), I get the error message: "Could Not Share Image. The Internet connection appears to be offline."

But I'm using data, so I'm on offline.

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Answer 3

rose_10

Community Specialist

Sep 26, 2016 8:28 AM in response to nenicholas

Hi nenicholas,

From your post, I can tell that the gifs are slow to appear when you are trying to search for them. Adding gifs to messages is an awesome new feature and I'll be happy to help you with this.

I'd like to have you force close the Messages app and then restart the iPhone and test to see if the issue has been resolved.

Force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone, iPad, or iPod touch

Cheers!

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