natasya96
Level 1 (8 points)
Desktops

Q: Looks like locked Apple ID?

So, here. I want to install some apps in my Mac. Usually, it's required Apple ID and password, right? But, the Apple ID field is "locked" (?) and filled by other Apple ID that is wrong. I want to edit it, but I can't click on it (it's been locked i guess). So, I cannot fill the Apple ID with the correct one. I know my apple ID and the password. How should i fix it?

MacBook Pro

Posted on Sep 24, 2016 10:54 PM

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natasya96

Q: Looks like locked Apple ID?

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  • by lllaass,

    lllaass lllaass Sep 25, 2016 12:54 AM in response to natasya96
    Level 10 (190,916 points)
    Apple Watch
    Sep 25, 2016 12:54 AM in response to natasya96

    Sounds like another Apple ID was previously used on the Mac.

    Are you the original owner of the Mac? If so was only one ID used on the Mac?

     

    It install apps you have sign into an administrator's account. The user/PW does not have to be an Apple ID

    To purchase apps you have to use an Apple ID. To update apps you have to sign into the ID that originally purchased the apps.