Q: cannot talk and hear via phone without enabling speakers
I cannot make a phone cal without enabling speakers. Its symptoms:
1. When I dial others, I cannot hear ring tone. When them answer me, I can only see that on screen, but I cannot hear them nor they hear me until I enable the speaker button.
2. When I answer others, we can hear neither until I enable the speaker button.
This problem was evolved in last couple of months. At begin, it started at certain locations and now it happens anywhere.
Please help.
Many thanks in advance.
iPhone 5, iOS 10
Posted on Sep 25, 2016 4:00 AM
Hi
Follow the instructions here as appropriate, including contacting Apple Support or making a Genius Bar reservation if necessary:
And in respect of callers not being able to hear you:
Posted on Sep 25, 2016 4:28 AM