After upgrading to Sierra, my Mac Mail Inbox opens with the slider showing the oldest messages, so I have to slide down manually to the most recent messages every time. No other Mail folder behaves like this, and none did before Sierra either. Anyone?
MacBook Pro (Retina, 15-inch, Early 2013), macOS Sierra (10.12)
Thanks, Nick :-) I have now spoke to AppleCare, who promised to escalate the issue to senior level. I will give them a couple of weeks to deal with this before calling back.
But I have also found out how to handle the annoying problem until (if ever) the bug is updated. If you open Mail and find yourself in the opposite end (the top) of where you want to be (the bottom), just click the up arrow. That will take you to the second latest e-mail, and the window scrolls down automatically. OK, still one extra click, but far better than to have to grab the scrollbar and drag it.
Thanks, Nick :-) I have now spoke to AppleCare, who promised to escalate the issue to senior level. I will give them a couple of weeks to deal with this before calling back.
But I have also found out how to handle the annoying problem until (if ever) the bug is updated. If you open Mail and find yourself in the opposite end (the top) of where you want to be (the bottom), just click the up arrow. That will take you to the second latest e-mail, and the window scrolls down automatically. OK, still one extra click, but far better than to have to grab the scrollbar and drag it.
Full marks for persistency peo bjorn; I think you described the problem perfectly in the first place!
I have exactly the same issue and have only just found this thread, having been getting more and more annoyed with having to grab the scroll bar and drag it down every time I open Mail. A small thing, but very annoying!
This must be a bug - as you say it never happened before Sierra. Hopefully it will get fixed but I doubt it is a priority.
I have the same issue.
The problem is that when mail is displaying a mailbox that is sorted by date, if there is no message selected, it always defaults to the first message in the mailbox, regardless of the setting 'Oldest Message on Top' or 'Newest Message on Top'.
The expected behaviour would be that, if no message is selected and the sorting is set 'Oldest Message on Top', it should default to the last message in the mailbox otherwise, if the sorting is set to 'Newest Message on Top', it should default to the first message in the mailbox.
To experience this, to clear the selection, you could type something in the search field until no message shows and then clear the search field.
It is a PITA and I am adding my vote to have this fixed.
This problem has also raised it’s ugly head for me, in the past week or so.
I got so fed up with it, I decided to try a few experiments.
My ‘Inbox’ has four email accounts, iCloud, Google, Yahoo, and Teksavvy, my internet provider.
If I select ‘Inbox’, quit Mail, and then open Mail, the scroll bar is at the top where my oldest messages are.
If I select iCloud, quit Mail, and then open Mail, the scroll bar is at the bottom where my newest messages are.
If I select Google, quit Mail, and then open Mail, the scroll bar is at the bottom where my newest messages are.
I don’t have enough messages in the Yahoo and Teksavvy accounts to have a scroll bar.
I repeat, this problem just showed up.
Hello Peo,
I just had the same problem this week. But switching to another mailbox (sent) and back (inbox) solved the problem for me. Now the inbox opens again at the bottom with the newest messages. Hope this helps to solve the problem!
Casper
hello Clique of One,
it keeps working for me after closing and opening mail. But maybe it also has something to do with the size of the mailbox. When I had the problem my inbox contained more than 500 mails; I deleted some mail from it to come under the 500 and now everything works great again.
Casper
Hmm, I have 31,000 messages in my inbox! Time for a clear-out perhaps, but everything worked fine until I updated to Sierra, so I'm not convinced that's the fix for me.
By the way, if you have the diagonal page up / down arrows on your keyboard, they get you quickly to the top or bottom of your message list.
Hi guys - I have exactly the same issue and yes it is a royal PITA. If you type fn + forward arrow, you'll get to the most recent part of your inbox. I don't know why this works, but it does. It's not a substitute for a properly functioning inbox, but at least you don't have to manually scroll.
I just upgraded to Sierra and encountered this problem as well-- very annoying! I am accustomed to reading my new e-mail at the bottom of the list but the default view is always at the top of the list where all of my old messages are. I'm not sure anyone has mentioned this workaround on this thread: press option/down-arrow to get to the bottom of the list.
I have the same issue, as does my husband. It seems like it always, when i go to mail, opens in a random email-and it will open with this for many months, and one has to scroll to the top to see the new emails. It’s is frustrating and shouldn’t happen. Even when I highlight the latest email, it will reopen at this other email way down my list. Please fix this.
This thread is about Mail on the Mac (Mac OS), NOT the iPad. I think you may have a slightly different issue here.
I solved the problem by moving a load of old mail from my inbox to new folders, thus drastically reducing the number of messages in my inbox.
It is a PITA and I am adding my vote to have this fixed.
We are all just users.
Use feedback to let Apple hear you: http://www.apple.com/feedback.
Thanks for you quick reply! But I'm afraid I did not state the problem clearly enough (had the feeling while writing but that was the best I could do in English). I'll make a new try: The problem is not sorting by date with the oldest message on top. The problem is that Mail opens the Inbox view with the scroll bar at the oldest, i.e. at the opposite end of my looong list of messages in my Inbox. So in order to see the new messages I have to manually scroll from the very top all the way to the bottom. Every single time I open Mail. So irritating. As I wrote, none of the other folders behaves like this, and neither did Inbox before I upgraded to Sierra.
A workaround to that is to create a new, smart mailbox with the following criteria:
That way only the unread emails are displayed and, in my setup, the newest are at the top via this menu:
Mail Inbox opens on the oldest messages
