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Q: Siri keeps saying "Sorry, you'll need to continue in the app."
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Sep 26, 2016 1:13 PMby jeremy_v,Hello buckeye351!
Welcome to the Apple Support Communities. I see you're running into issues when you ask Siri to FaceTime your wife versus when you ask for her by name. I love having Siri do my bidding on my Mac so it's my pleasure to help you out here. It sounds like you've done some good troubleshooting already by reindexing Spotlight and disabling and enabling Siri.
I'd like you to test if Siri is able to FaceTime your wife in Safe Mode:Try safe mode if your Mac doesn‘t finish starting up
Ignore the title, the nice part about Safe Mode is that it only runs Apple software, so if it's third party apps or extensions that are preventing Siri from being able to FaceTime your wife, this will show us.
Best wishes. -
Sep 26, 2016 1:41 PMby Ewan Lamont,I don't think Siri is meant to function properly; it's you that has to function properly to fit in with her. Siri is a lady of high degree, difficult and high maintenance. She is supposed to save you time, but only after you have learned her ways which could take a few months. I ignore her.
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Sep 27, 2016 5:47 AMby norm123,Thanks for verifying that Siri can show the right contact card when you ask about your wife. At this point we'd like you to contact Apple Support for further troubleshooting.
Contact Apple Support
Again, thank you for joining us at the Apple Support Communities.
Take care.
