music app disappeared

Question

Level 1

4 points

music app disappeared

Hi. The music app on my iPhone 6 stopped shuffling recently and now its completely disappeared and when i try and sync with iTunes its says the music app is not found. I've tried to go on iTunes to down load but doesn't seem to work and I've also gone to settings and reset the homepage setting but this hasn't worked either. Any ideas, or is this a total reset?

iPhone 6s, iOS 10

Posted on Sep 25, 2016 8:15 AM

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Answer 1

chris_g1

Community Specialist

Sep 27, 2016 12:21 AM in response to Macca04

Hello Macca04,

Thanks for that info and choosing the Apple Support Communities. I know how important getting the Music app back on your iPhone is to you! The good news is the following steps will be helpful in resolving your issue of the Music app being missing and get your iPhone working properly again.

Add a previously removed built-in app

Go to the App Store and search for the app. Tap to restore the app.

Wait for the app to restore, then open it from your Home screen.

Remove built-in Apple apps from the Home screen on your iOS device with iOS 10

Cheers!

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