goblue2121

Q: Smart battery case for iPhone 7

I recently purchased the smart battery case for the iPhone 7.  The case charges perfectly when connected to charger by itself or when phone is placed in the case, powered on and connected to the charger. However, if the phone is in the case, connected to charger and the phone is powered off- only the phone will charge and not the case?  I like to turn my phone off at night, but this way the phone will charger but the battery case will not?

iPhone 7 Smart Battery Case, iOS 10

Posted on Sep 25, 2016 10:07 AM

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Q: Smart battery case for iPhone 7

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  • by MirajKing,

    MirajKing MirajKing Sep 25, 2016 12:29 PM in response to goblue2121
    Level 1 (12 points)
    Mac OS X
    Sep 25, 2016 12:29 PM in response to goblue2121

    Hi goblue2121,


    The reason its called a "Smart Battery Case" is because the case is able to detect when there is a phone connected to it and when that phone is drained. Once you put the case on, it just starts charging your depleted iPhone. If both devices are at 100 percent, and you’ve got the case on, the phone will use the case’s battery first, then switch to draining its own cell. If you turn off the phone while its in the case, the case will not charge as it thinks that the phone is drained.


    Reccomendations:

    1. Charge iPhone and case separately.
    2. Turn on Low Power Mode on iPhone at night.
    3. Turn on Do Not Disturb & Low Power Mode on iPhone at night.

     

     

     

    best