amirfromdallas
Level 1 (4 points)
Notebooks

Q: Apps take ages to open

Hi,

 

The mac is working fine except few strange issues:

 

1. Almost every time after waking up from sleep the spinning wheel is having fun for at least 2-3 minutes. If I am lucky it relaxes after a while and let me type my password, one letter every 20 seconds. After the password around 3-5 minutes to relax and let me at last start working.

 

2. Apps are working fine except when opening them. When pressing on the link, the icon jumps up and down for  1-2 minutes until it decides to open it. That happens almost with every app. I am jealous of people pressing on links and having the window open immediately.

 

3. Pressing on the right mouse button when pointing a file in the finder takes around 15-20 seconds for the menu to appear.

 

4.  Why apps are opening in the background? If I open an app that means I would like to see the window opens and get some kind of confirmation. However, in many apps when I open them I need to dive in all the open screens to find the app. Well, that after the icon relaxed from its dance ritual. Even the finder from some reason open in the background.

 

When not being frustrated from all those "minor" issues, I like the mac. Is it time to say good bye to my investment and open my wallet again?

 

MacBook Pro 2011, El-Capitan 10.11.6

 

Hardware Overview:

 

  Model Name: MacBook Pro

  Model Identifier: MacBookPro8,1

  Processor Name: Intel Core i5

  Processor Speed: 2.3 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache (per Core): 256 KB

  L3 Cache: 3 MB

  Memory: 4 GB

  Boot ROM Version: MBP81.0047.B2C

  SMC Version (system): 1.68f99

  Serial Number (system): C02FVPXRDH2G

  Hardware UUID: 2D1D7E5F-8AC4-58A2-8AC4-2E9B91024CA4

  Sudden Motion Sensor:

  State: Enabled

 

Amir

MacBook Pro, OS X El Capitan (10.11.6)

Posted on Sep 25, 2016 11:13 AM

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amirfromdallas

Q: Apps take ages to open

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  • Helpful answers

  • by poikkeus1,

    poikkeus1 poikkeus1 Sep 25, 2016 10:45 PM in response to amirfromdallas
    Level 4 (1,572 points)
    Wireless
    Sep 25, 2016 10:45 PM in response to amirfromdallas

    Post your Etrecheck results here:

     

    https://etrecheck.com

  • by amirfromdallas,

    amirfromdallas amirfromdallas Sep 27, 2016 7:22 AM in response to poikkeus1
    Level 1 (4 points)
    Notebooks
    Sep 27, 2016 7:22 AM in response to poikkeus1

    EtreCheck version: 3.0.5 (309)

    Report generated 2016-09-27 09:20:02

    Download EtreCheck from https://etrecheck.com

    Runtime 12:41

    Performance: Poor

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Computer is too slow

    Description:

    apps takes ages to open. Right click take long time to show menu. Computer wakes slo from sleep.

     

    Hardware Information: ⓘ

        MacBook Pro (13-inch, Early 2011)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro8,1

        1 2.3 GHz Intel Core i5 CPU: 2-core

        4 GB RAM Upgradeable - [Instructions]

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 360

     

    Video Information: ⓘ

        Intel HD Graphics 3000

            Color LCD 1280 x 800

     

    System Software: ⓘ

        OS X El Capitan 10.11.6 (15G31) - Time since boot: about 2 days

     

    Disk Information: ⓘ

        ST9320325ASG disk0 : (320.07 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Amir HD (disk0s2) / : 293.48 GB (88.73 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 25.73 GB (5.38 GB free)

     

        MATSHITADVD-R   UJ-898   ()

     

    USB Information: ⓘ

        Apple Computer, Inc. IR Receiver

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. Apple Internal Keyboard / Trackpad

        Logitech USB Receiver

        Apple Inc. BRCM2070 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Thunderbolt Information: ⓘ

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    Kernel Extensions: ⓘ

            /Library/Application Support/Roxio

        [not loaded]    com.roxio.TDIXController (2.0 - 2014-10-24) [Support]

     

            /Library/Extensions

        [not loaded]    com.sony.driver.dsccamDeviceInfo00 (1.3.0.07310 - SDK 10.7 - 2016-09-25) [Support]

     

            /System/Library/Extensions

        [loaded]    com.hzsystems.terminus.driver (4 - 2016-09-25) [Support]

        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.74 - 2016-09-25) [Support]

        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.74 - 2016-09-25) [Support]

        [not loaded]    com.roxio.BluRaySupport (1.1.6 - 2016-09-25) [Support]

     

    System Launch Agents: ⓘ

        [not loaded]    9 Apple tasks

        [loaded]    149 Apple tasks

        [running]    63 Apple tasks

        [killed]    17 Apple tasks

        17 processes killed due to insufficient RAM

     

    System Launch Daemons: ⓘ

        [failed]    com.apple.sessionlogoutd.plist (2015-08-22)

        [not loaded]    45 Apple tasks

        [loaded]    152 Apple tasks

        [running]    82 Apple tasks

        [killed]    11 Apple tasks

        11 processes killed due to insufficient RAM

     

    Launch Agents: ⓘ

        [not loaded]    com.adobe.AAM.Updater-1.0.plist (2016-07-24) [Support]

        [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (2016-07-11) [Support]

        [running]    com.adobe.AdobeCreativeCloud.plist (2016-01-17) [Support]

        [loaded]    com.google.keystone.agent.plist (2016-07-12) [Support]

        [loaded]    com.oracle.java.Java-Updater.plist (2014-11-06) [Support]

        [running]    com.rim.BBAlbumArtCacher.plist (2012-12-29) [Support]

        [running]    com.rim.BBLaunchAgent.plist (2012-12-29) [Support]

        [running]    com.sony.PMBPortable.AutoRun.plist (2011-11-05) [Support]

        [running]    com.sony.SonyAutoLauncher.agent.plist (2014-10-10) [Support]

     

    Launch Daemons: ⓘ

        [loaded]    com.adobe.ARMDC.Communicator.plist (2016-07-11) [Support]

        [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-11) [Support]

        [running]    com.adobe.adobeupdatedaemon.plist (2016-07-24) [Support]

        [running]    com.adobe.agsservice.plist (2016-08-13) [Support]

        [failed]    com.adobe.fpsaud.plist (2015-12-23) [Support]

        [loaded]    com.google.keystone.daemon.plist (2016-09-25) [Support]

        [loaded]    com.macpaw.CleanMyMac2.Agent.plist (2014-10-07) [Support]

        [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-08-03) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

        [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist (2014-11-06) [Support]

        [running]    com.rim.BBDaemon.plist (2012-12-29) [Support]

        [loaded]    com.rockysandstudio.WUHelper.plist (2014-04-23) [Support]

     

    User Launch Agents: ⓘ

        [loaded]    com.adobe.AAM.Updater-1.0.plist (2015-06-12) [Support]

        [failed]    com.adobe.ARM.[...].plist (2015-01-24) [Support]

        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist (2011-10-12)

        [running]    com.spotify.webhelper.plist (2016-09-25) [Support]

     

    User Login Items: ⓘ

        Dropbox    Application  (/Applications/Dropbox.app)

        Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

        Spotify    Application  (/Applications/Spotify.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

        Launch Helper    SMLoginItem  (/Applications/Memory Monitor.app/Contents/Library/LoginItems/Launch Helper.app)

        StatsBarHelper    SMLoginItem  (/Applications/StatsBar.app/Contents/Library/LoginItems/StatsBarHelper.app)

        -    SMLoginItem  (/Applications/Compressor.app/Contents/Library/LoginItems/CompressorHelper.app)

        Photo Stream URL    SMLoginItem  (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

        CloudKitJS Callback URL    SMLoginItem  (/Applications/1Password 6.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword4-helper. app)

     

    Internet Plug-ins: ⓘ

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2016-01-17) [Support]

        Unity Web Player: UnityPlayer version 5.0.1f1 - SDK 10.6 (2015-04-07) [Support]

        Default Browser: 601 - SDK 10.11 (2016-08-13)

        AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-13) [Support]

        FlashPlayer-10.6: 20.0.0.267 - SDK 10.6 (2016-01-18) [Support]

        Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-20) [Support]

        QuickTime Plugin: 7.7.3 (2016-08-13)

        Flash Player: 20.0.0.267 - SDK 10.6 (2016-01-18) Outdated! Update

        googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]

        SharePointBrowserPlugin: 14.6.8 - SDK 10.6 (2016-09-18) [Support]

        AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-13) [Support]

        iPhotoPhotocast: 7.0 - SDK 10.8 (2013-04-18)

        JavaAppletPlugin: Java 8 Update 71 build 15 (2016-01-30) Check version

     

    User internet Plug-ins: ⓘ

        Picasa: 1.0 (2011-03-28) [Support]

     

    Safari Extensions: ⓘ

        1Password - AgileBits - https://agilebits.com/onepassword (2016-02-29)

        Open in Internet Explorer - Parallels - http://www.parallels.com (2012-09-22)

     

    3rd Party Preference Panes: ⓘ

        Flash Player (2015-12-23) [Support]

        Java (2016-01-30) [Support]

     

    Time Machine: ⓘ

        Auto backup: YES

        Volumes being backed up:

            Amir HD: Disk size: 293.48 GB Disk used: 204.75 GB

        Destinations:

            My Passport for Mac [Local]

            Total size: 2.00 TB

            Total number of backups: 7

            Oldest backup: 4/10/14, 3:22 AM

            Last backup: 9/7/16, 6:14 AM

            Size of backup disk: Excellent

                Backup size 2.00 TB > (Disk size 293.48 GB X 3)

     

    Top Processes by CPU: ⓘ

            29%    Google Chrome Helper(19)

            21%    AddressBookSourceSync

            17%    Google Chrome

             8%    EscrowSecurityAlert

             7%    WindowServer

     

    Top Processes by Memory: ⓘ

        1.45 GB    Google Chrome Helper(19)

        481 MB    kernel_task

        184 MB    mdworker(14)

        147 MB    Google Chrome

        41 MB    AppleSpell(9)

     

    Virtual Memory Information: ⓘ

        28 MB    Free RAM

        3.97 GB    Used RAM (352 MB Cached)

        173 MB    Swap Used

     

    Diagnostics Information: ⓘ

        Sep 25, 2016, 08:23:34 PM    ~/Library/Logs/DiagnosticReports/StatsBar_2016-09-25-202334_[redacted].crash

            com.fiplab.statsbar - /Applications/StatsBar.app/Contents/MacOS/StatsBar

        Sep 25, 2016, 11:10:19 AM    /Library/Logs/DiagnosticReports/cloudd_2016-09-25-111019_[redacted].crash

            /System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd

        Sep 25, 2016, 11:10:11 AM    /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-09-25-111011_[redacted].cras h

            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDa emon.app/Contents/MacOS/AdobeCRDaemon

        Sep 25, 2016, 11:03:42 AM    Self test - passed

  • by poikkeus1,

    poikkeus1 poikkeus1 Sep 27, 2016 8:27 AM in response to amirfromdallas
    Level 4 (1,572 points)
    Wireless
    Sep 27, 2016 8:27 AM in response to amirfromdallas

    Your system looks pretty healthy - aside from one issue:

    Virtual Memory Information: ⓘ

        28 MB    Free RAM

        3.97 GB    Used RAM (352 MB Cached)

        173 MB    Swap Used

    Under many conditions, 4GB RAM is perfectly fine. But you have so many login items that there isn't any room. Only 28GB RAM isn't ideal. I'd increase the RAM; 16GB would stave off problems as your requirements increase.

     

    This diagnosis is buttressed with this info:

    System Launch Agents: ⓘ

        [not loaded]    9 Apple tasks

        [loaded]    149 Apple tasks

        [running]    63 Apple tasks

        [killed]    17 Apple tasks

        17 processes killed due to insufficient RAM

     

    System Launch Daemons: ⓘ

        [failed]    com.apple.sessionlogoutd.plist (2015-08-22)

        [not loaded]    45 Apple tasks

        [loaded]    152 Apple tasks

        [running]    82 Apple tasks

        [killed]    11 Apple tasks

        11 processes killed due to insufficient RAM

    A total of 28 process were stopped because there isn't enough RAM. That also explains the slow speed and spinning wheels - signs that RAM is bottlenecked.