Q: iMac 2009 OS X Mavericks 10.9.5 running painfully slowly and finder crashing every few seconds
Our iMac speed has been deteriorating over a period of months. Now beach ball is constantly turning, and finder windows and icons keep disappearing and reappearing. Problems seem to be solved when booted in safe mode. I have reset PRAM and SMC, and run etrecheck (see below), but no improvement. From etrecheck report, it appears that Finder is crashing every few seconds. Any advice?
Etrecheck report
Report generated 2016-09-24 19:27:30
Download EtreCheck from https://etrecheck.com
Runtime 6:06
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Beachballing
Description:
Mac is terribly slow
Finder icons and windows keep disappearing and reappearing
Hardware Information: ⓘ
iMac (20-inch, Early 2009)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1680 x 1050
System Software: ⓘ
OS X Mavericks 10.9.5 (13F1911) - Time since boot: less than an hour
Disk Information: ⓘ
WDC WD3200AAJS-40H3A0 disk0 : (320.07 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Alice (disk0s2) / : 319.21 GB (119.97 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GA11N ()
USB Information: ⓘ
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Fitbit Inc. Fitbit Base Station
Apple Inc. Apple Keyboard
Samsung M3 Portable Samsung M3 Portable 1 TB
Alice Archive (disk1s1) /Volumes/Alice Archive : 1.00 TB (876.04 GB free)
Verbatim Portable USB 3.0 Drive 500.11 GB
EFI (disk2s1) <not mounted> : 210 MB
Backup 2 (disk2s2) /Volumes/Backup 2 : 499.76 GB (159.40 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ⓘ
Mac App Store and identified developers
System Launch Agents: ⓘ
[not loaded] 6 Apple tasks
[loaded] 142 Apple tasks
[running] 36 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 49 Apple tasks
[loaded] 138 Apple tasks
[running] 62 Apple tasks
Launch Agents: ⓘ
[loaded] com.adobe.CS4ServiceManager.plist (2009-10-13) [Support]
[loaded] com.google.keystone.agent.plist (2016-07-12) [Support]
[not loaded] com.oracle.java.Java-Updater.plist [Support]
[running] net.culater.SIMBL.Agent.plist (2010-12-06) [Support]
Launch Daemons: ⓘ
[loaded] com.adobe.fpsaud.plist (2016-05-09) [Support]
[running] com.fitbit.galileod.plist (2015-12-22) [Support]
[loaded] com.google.keystone.daemon.plist (2016-09-02) [Support]
[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-09-23) [Support]
[not loaded] com.oracle.java.Helper-Tool.plist [Support]
User Launch Agents: ⓘ
[loaded] com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.41A34AE7-0F8B-46EA-984F-D2 4DADA84FA1.plist (2012-11-24)
[not loaded] com.apple.FolderActions.enabled.plist (2012-01-24)
[not loaded] com.apple.FolderActions.folders.plist (2012-01-24)
[loaded] com.facebook.videochat.[redacted].plist (2014-08-09)
[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2016-09-23)
[running] com.spotify.webhelper.plist (2015-06-02) [Support]
User Login Items: ⓘ
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
Dropbox Application (/Applications/Dropbox.app)
Grab Application (/Applications/Utilities/Grab.app)
Google Drive Application (/Applications/Google Drive.app)
CleanMyMac 3 Menu Application (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
Internet Plug-ins: ⓘ
o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]
Google Earth Web Plug-in: 7.1 (2015-12-05) [Support]
Default Browser: 537 - SDK 10.9 (2015-12-05)
OfficeLiveBrowserPlugin: 12.3.6 (2013-04-10) [Support]
net.juniper.DSSafariExtensions: Unknown (2011-03-07) [Support]
Silverlight: 5.1.20125.0 - SDK 10.6 (2015-12-05) [Support]
FlashPlayer-10.6: 21.0.0.242 - SDK 10.6 (2016-09-23) [Support]
QuickTime Plugin: 7.7.3 (2016-09-19)
Flash Player: 21.0.0.242 - SDK 10.6 (2016-09-23) Outdated! Update
googletalkbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2010-05-13)
EPPEX Plugin: 3.0.0.0 (2010-11-03) [Support]
JavaAppletPlugin: 14.9.0 - SDK 10.7 (2014-01-25) Check version
User internet Plug-ins: ⓘ
BrowserPlus_2.9.8: 2.9.8 (2010-07-31) [Support]
WebEx64: 1.0 - SDK 10.5 (2015-12-05) [Support]
Safari Extensions: ⓘ
XSearch - Ogden Ceils - http://www.yahoo.com (2015-10-16)
3rd Party Preference Panes: ⓘ
BrowserPlus (2010-07-31) [Support]
Flash Player (2016-05-09) [Support]
Paragon NTFS for Mac ® OS X (2015-12-05) [Support]
Perian (2010-03-18) [Support]
Time Machine: ⓘ
Skip System Files: YES - System files not being backed up
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Alice: Disk size: 319.21 GB Disk used: 199.25 GB
Destinations:
Backup 2 [Local]
Total size: 499.76 GB
Total number of backups: 48
Oldest backup: 04/04/2016 08:11
Last backup: 24/09/2016 18:24
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 199.25 GB X 3)
Top Processes by CPU: ⓘ
2% WindowServer
2% mdworker(3)
2% Fitbit Connect Menubar Helper
2% kernel_task
1% syncdefaultsd
Top Processes by Memory: ⓘ
369 MB firefox
352 MB kernel_task
176 MB Dropbox
135 MB Google Drive
119 MB com.apple.IconServicesAgent
Virtual Memory Information: ⓘ
24 MB Free RAM
3.89 GB Used RAM (1.01 GB Cached)
0 B Swap Used
Diagnostics Information: ⓘ
Sep 24, 2016, 07:23:29 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-192329_[redacted].crash
com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Sep 24, 2016, 07:22:27 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-192227_[redacted].crash
Sep 24, 2016, 07:21:24 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-192124_[redacted].crash
Sep 24, 2016, 07:20:24 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-192024_[redacted].crash
Sep 24, 2016, 07:19:22 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-191922_[redacted].crash
Sep 24, 2016, 07:18:21 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-191821_[redacted].crash
Sep 24, 2016, 07:17:20 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-191720_[redacted].crash
Sep 24, 2016, 07:16:23 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-191623_[redacted].crash
Sep 24, 2016, 07:15:07 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-191507_[redacted].crash
Sep 24, 2016, 07:12:22 PM Self test - passed
Sep 24, 2016, 07:06:22 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-190622_[redacted].crash
Sep 24, 2016, 07:05:24 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-190524_[redacted].crash
Sep 24, 2016, 07:04:31 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-190431_[redacted].crash
Sep 24, 2016, 02:32:54 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-143254_[redacted].crash
Sep 24, 2016, 02:31:53 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-143153_[redacted].crash
Sep 24, 2016, 02:30:53 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-143053_[redacted].crash
Sep 24, 2016, 02:29:52 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-142952_[redacted].crash
Sep 24, 2016, 02:28:52 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-142852_[redacted].crash
Sep 24, 2016, 02:27:51 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-142751_[redacted].crash
Sep 24, 2016, 02:26:49 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-142649_[redacted].crash
Sep 24, 2016, 02:25:47 PM ~/Library/Logs/DiagnosticReports/Finder_2016-09-24-142547_[redacted].crash
Sep 24, 2016, 01:49:23 PM ~/Library/Logs/DiagnosticReports/SystemUIServer_2016-09-24-134923_[redacted].cr ash
com.apple.systemuiserver - /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer
iMac, OS X Mavericks (10.9.5), Finder crashing, running slowly
Posted on Sep 25, 2016 11:21 AM
Disable Google Drive. There is a known bug with Google Drive, Mavericks and the Finder. If you search Mavericks forum for "Google Drive" you find lots of hits.
Then remove CleanMyMac
After that review all the 3rd party additions listed by EtreCheck and clean out any that you no longer need or use or do not know what it is.
Posted on Sep 26, 2016 12:26 PM