I cannot get my iPhone 7 Bluetooth to sync with Bluetooth

Question

Level 1

52 points

I cannot get my iPhone 7 Bluetooth to sync with Bluetooth

I upgraded my iPhone last week from 5s to 7. As best as I can tell (being techno-challenged), my car radio, et. al, is looking for my 5s. I took my 5s "off line" and deleted all Bluetooth devices on it. Still, nothing. I sure would appreciate any help in correcting this. I live for music in my car.

MacBook Air Mid 2013.-OTHER, OS X Mavericks (10.9.5)

Posted on Sep 25, 2016 12:33 PM

Reply

Answer 1

norm123

Community Specialist

Sep 26, 2016 3:15 PM in response to Tom Perkins1

Greetings Tom Perkins1,

Thanks for using Apple Support Communities. And congratulations on your new iPhone 7! The new iPhone is really cool, and I'm sure you are ready to start using it to listen to music in your car. Let's see how I can help get this sorted out.

Please take a look at Get help connecting your iPhone, iPad, or iPod touch with your car stereo , specifically, this section:

If you're using Bluetooth

Check your car stereo's user manual for steps about pairing with a Bluetooth device.

On your iOS device, swipe up to open Control Center, then taptwice to turn Bluetooth off and back on.

Restart your iOS device.

On your iOS device, unpair your car stereo. On your car's display, unpair your iOS device and any other devices. Restart your car and your iOS device, then pair and connect again.

Update your iOS device.

Install any firmware updates for your car stereo.

If you still can't connect, contact Apple Support.