HT206995: Automatically unlock your Mac with your Apple Watch
Learn about Automatically unlock your Mac with your Apple Watch
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All replies
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Helpful answers
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Sep 25, 2016 3:00 PM in response to mlobb73by Jonathan UK,Hi
Check that you have followed all of the instructions here.
Note that the instructions include:
- "The first time you log in after you turn on or restart your Mac, log in by entering your password manually. After that, Apple Watch logs in for you."
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Sep 25, 2016 5:25 PM in response to mlobb73by dgturc83,Do you have any Bluetooth devices connected to you Mac? I was having the same issues with the unlock feature, then I noticed the Bluetooth symbol in the menu bar was showing it was paired (three dots through the center of the symbol) even though I had nothing paired with my laptop. I opened Bluetooth preferences and deleted the two devices listed there that had been previously connected, but were not currently connected. After deleting these items, the Bluetooth symbol returned to its normal unpaired look, and the unlock feature started working 100%.
I then tried experimenting a little. First, I paired my Bose speaker. 100% failure, required my password every time. Next, I unpaired the speaker and paired an Apple Magic mouse. This resulted in about a 50% failure rate but always worked when I clicked cancel then tried logging back in. I have not tried any other devices or multiple like a mouse and keyboard.
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Sep 26, 2016 1:11 PM in response to Jonathan UKby mlobb73,Thanks Jon. I've tried all of that and it still prompts for a password after it says the Watch is unlocking it.
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Sep 26, 2016 1:12 PM in response to dgturc83by mlobb73,Yes, I have Bluetooth devices connected but they are my mouse and keyboard for my iMac so I can't do anything without them.
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Sep 26, 2016 1:35 PM in response to mlobb73by dgturc83,That's what bothers me with this. Apple likes to promote wireless BT devices with their computers, yet from the testing I've done, having connected BT devices make this feature unreliable or not function at all. I guess if you can get a wired keyboard and mouse to test if that is the issue, then at least you'll know why.