HT205069: Fix missing or incorrect thumbnails in Photos
Learn about Fix missing or incorrect thumbnails in Photos
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Sep 27, 2016 11:40 PM in response to Chad Nankervisby MattThorn,I have the same problem. I just tried the old "open application while holding down option-command and clicking the 'rebuild' button" technique. (Actually I don't know if it says "rebuild," since I'm running Japanese.) It's a slow process. I'll let you know if it works. (Since this rarely worked under earlier versions of the OS, I do not have high expectations.)
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Sep 30, 2016 7:14 AM in response to MattThornby MattThorn,Well, I got mixed results with the rebuild. There are a lot more thumbnails in People now, but many are still missing. And it's not just People. I assume it's because my photos are saved in iCloud, but any time I scroll back in time, I see blank boxes, but if I stop scrolling, they (usually) fill up--slowly--as I watch. But sometimes they just stay blank. Maybe all the thumbnails will finally be loaded by the time a new version of Photos comes out?
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Sep 30, 2016 10:20 PM in response to Chad Nankervisby Chad Nankervis,Rebuilding the library didn't help, but rotating all of the images (you'd better have a sick Mac for this!) and then undoing (or rotating them back) regenerated the thumbnails after a bit of time.
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Oct 6, 2016 2:15 PM in response to Chad Nankervisby mikechehab,Hey Chad!
I have a similar issue, I tried rebuilding (did not help), I tried rotating and rotating back to original place, also did not help, I am still missing the thumbnails in my Photos App, and they load very slowly eventually If i let it open on a particular day, or date... etc.
I cannot do this for 45,000 photos, its not doable !
Is there another suggestion to this? another workaround?
Thank you!
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Oct 6, 2016 10:19 PM in response to mikechehabby Chad Nankervis,I had to leave my Photos app open and running for days for it to regenerate all the thumbnails. It really does take ages.
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Oct 14, 2016 12:12 AM in response to Chad Nankervisby goofyloni,there are so many posts about this issue now ... i don't understand why apple isn't fixing it - the only thing i did is upgrade to sierra - no cleaning up before that ... and i miss a whole bunch of fotos now. and nobody can tell me what happened and why they've disappeared.
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Oct 14, 2016 1:00 AM in response to goofyloniby mikechehab,I resolved the problem! All i had to do is rotate them and be patient (18 hours). And rotate them back to place (18 hours). The thumbnails show up normally now!
The generating preview took some time, and thats all!Mike
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Oct 14, 2016 2:02 AM in response to mikechehabby goofyloni,ok, i'll try that - but am not happy that we, customers, have to deal with this 36 hours!!!!! ... and apple is not providing help at all.
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Oct 14, 2016 3:36 AM in response to goofyloniby mikechehab,I know, it ***** right??
GOOD LUCK, Let me know what happens!Mike


