I Have been using my iPhone for quite a while and this has never happened but recently someone has tried to use my Apple ID for their IMessage And I changed my password but now that this has happened I am no longer able to
send messages in IMessage with wifi. It only lets me send messages with my phone number, so it uses cellular messages.
iPhone 6s, iOS 10
Did you check if your mail address is still selected in Settings/Messages/Send&Receive?
Yes i have and it did not work. I contacted apple and they suggessted I go to the Apple Store and see one of their professionals/technicians.
There are a few more things to try before you'll have to go to the Apple Store, for example signing out of iMessage and signing in again, check this article:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
i Have also tried that and that didnt go well, either I'm doing something wrong which is completely posible or something really is wrong. I also did read the article and thank you very much for trying to help.
Has the other user of your iMessage account signed out of iMessage on that device?
One final thing to try before you visit the Apple Store, see if setting it back to factory settings, without using any backup afterwards, will let you send iMessages again using Wi-Fi.
Set up your personal details manually and see if you can connect to Wi-Fi and send iMessages.
Use iTunes to restore your iOS device to factory settings - Apple Support
I Have no idea of the person that was or tried using my Apple ID signed out of IMessage because I don't know who they were, but it should have logged them out when I reset my password. I will also take into consideration to set it back to factory settings becuase that idea was not yet taken into mind, thank you.
You're welcome, hopefully this will Wi-Fi networks and see if you can send and receive data or iMessages?
It did not work, it is s doing the same thing.
Can you try another Wi-Fi network, to make sure, the one you are using now is not blocking your iMessage?
Do you have no problems going online, using your Wi-Fi network?
I Will be connecting to another network soon to see if it makes a difference and the wifi is perfectly fine with everything else except IMessage. I will soon be contacting the service providers to check if something is wrong.
Did you check the settings for the firewall on your computer? Certain ports should not be blocked, otherwise iMessage and FaceTime will not work via Wi-Fi:
About firewalls
Some networks use firewalls for security. Firewalls block certain Internet traffic from entering or leaving a network. Internet traffic moves through a firewall using ports. To use FaceTime and iMessage behind certain firewalls, you might need to ask your network administrator to enable these ports:
FaceTime
- 80 (TCP)
- 443 (TCP)
- 3478 through 3497 (UDP)
- 5223 (TCP)
- 16384 through 16387 (UDP)
- 16393 through 16402 (UDP)
iMessage
- 80 (TCP)
- 443 (TCP)
- 5223 (TCP)
Depending on the NAT configuration for your router and network, additional ports might be used to send and receive video. Some router features and configurations, such as port mapping, SIP dropping, or dynamic opening of media ports might interfere with FaceTime and iMessage. Contact your network administrator if you need help with port forwarding.
copied from: If you use FaceTime and iMessage behind a firewall - Apple Support
What if you are connected to the wifi but your phone is not sending the blue bubbles for IMessage?
