kai92103

Q: iPhone 6s plus won't charge in car after iOS 10 update

iPhone 6S Plus 128G, iOS 10.0.2

 

This past week, I updated my iPhone 6S Plus to iOS 10.  It was working perfectly fine and I thought the new features were great.  However, now my iPhone does not recognize my car charger.  The USB Charger that I use to connect the cable is made by Belkin and the cable is by Apple.  I also have a non-apple cable. After connecting my phone, it will charge a little and the battery indicator would turn green, but within less than a minute with the message "This accessory may not be supported" appeared.  I tried unplugging and pluggin it back and the same thing would happen.

 

I also have an iPod that I use in my car that i have not updated to iOS 10 when this happened.  The iPod was working fine.  I figure it was just something wrong with iPhone and maybe the connector was dirty and I used compressed air to clean that out.  Nothing happened.  Long story short, I also updated my iPod to iOS 10 and the exact same thing happened.  The same message appeared.

 

I finally called Apple support today and even after a re-start, re-instal and re-set settings, the problem persisted.  I was told that it might be my Audi that needed a software update.  I will have to call AUDI and check with them.  But i have another car that is not an Audi, and the exact same thing happened "This accessory may not be supported" so I don't think its my car or the cable.  I honestly thing that this is a software bug.

 

I have an open trouble ticket right now.

 

ANYONE else experiencing this issue after updating software to iOS 10?

Posted on Sep 25, 2016 7:32 PM