Printer Error

Can't print , Error : Filter failed

Mac mini Mid 2011 8Gb memory, 2 SSD 1 external drive 1TB for backup in time machine.

Also can't restore to late version El Capitan in Time Machine the botou is not accessible?

Mac mini, iOS 10, macOS Sierra beta version 10.12.1

Posted on Sep 25, 2016 6:51 PM

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25 replies

Sep 25, 2016 8:10 PM in response to trevoz

I made this several times, including searching in the web for new drivers but nothing happens.

I removed the printer ( Epson Eco Tank L 375 ) in "printers & scanners" them restart, use combo package for printer and scaner but I can only scan and only if sharing printer is activated !

Could not find an specific driver for Sierra , Apple will release one?

Sep 27, 2016 9:34 AM in response to takaserob

Have the same issue, but with a Canon printer/scanner - check this thread Canon printer drivers in Sierra

Appears the Sierra update has caused issues with some printers (Canon type at least) and it will require a driver update to resolve, which on the Canon web site they confirm they are working on - might be helpful to look at your printer manufacturers site and see if they are doing the same.

Sep 28, 2016 9:49 AM in response to odosou

We usually have two ways to get a printer working, first is by using the drivers already contained within the OS itself and the second is by installing the manufacturers drivers. The first relies on Apple to periodically update (which they may get help from various manufacturers) but the second is the manufacturers sole responsibility and are normally released when a new OS appears or to resolve bugs, if Epson are saying you need to wait for Apple it sounds like they are not going to continue with support for your model.


Not withstanding the above, if the model you have is relatively new it would be reasonable for you to assume support would still be provided, might pay you to get back in touch with them and ask at what age do they pull support for there hardware. You could also try using just Apple's preinstalled drivers, it's usually the "Bonjour Multifunction" option that has "AirPrint" under "Use" when you try and add a printer from "Printers & Scanners" - nothing lost if it does'nt work!

Oct 2, 2016 12:04 PM in response to prahara

Don't think the "Filter failed" dialogue is just beta related, it's happening to others and myself with the main public release of Sierra. The US Canon web site even states that for certain of there printers if printing is an important part of your work flow you should not yet upgrade from El Capitan.


The fact it sometimes works could be down to the file type or the process prior to the printing, I can print from Preview if no "processing" is applied and sometimes it will work even if I do. The only good side is if it does fail you waste no ink because it spits out the paper still blank!

Oct 2, 2016 12:15 PM in response to SiHancox

OK latest findings.


Try to print anything word, excel, pages, preview, notes, still "filter failed"


But i test with other printers. HP deskjet. And it connects via wireless,

and it prints.


fyi my epson T1100 (a3 paper) connect via usb, because there is no wireless option. 😟


maybe i'll have to wait until epson update the driver.

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Printer Error

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