"Message Logging" iOS10

Hi


Just wondering if since updating to iOS 10 if anyone has had messages pop saying "Logging messages" and then a message saying "Logs have been successfully captured and stored in .zip file Date/time". Is this an apple message which is displaying or from third party ?


Thanks in advance

iPhone 6 Plus, iOS 10

Posted on Sep 25, 2016 7:45 PM

Reply
3 replies
Sort By: 

Oct 2, 2016 5:53 AM in response to PerryParker

I just realized that I have the same issue and as far as I know Apple is not used to store anything and send it for downloading in .zip format. I also happened to update my iPad Pro with the 10.0.2 and it crashed. I had to restore it and lost a big chunk of info. And to top it all off, when I was asked for the password of my apple account it came up the email address of an account I hadnt ever created. We assume Apple has no breaches in the system and is unassailable but I'm starting to be more cautious in this regard.

Reply

Oct 3, 2016 12:28 AM in response to Gromerog

Having spent some time chatting to a senior apple advisor he was of the opinion that this issue is most common when using a VPN having just updated to ios10 ? He also said that "it is storing a compressed version of the logs (logs just being error messages) to a zip file. It would copy to a computer when synced with iTunes but otherwise would not be shared with third parties".

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

"Message Logging" iOS10

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.