Q: iTunesU Crashing

Hi,

We use iTunesU quite heavily at our school. Recently with the iOS 10 update, multiple students have had the app crash and are unable to use this as well. We have checked that they are using the latest iOS, an updated version of the app as well.

Is anyone else having similar problems and are there any suggestions on how to fix this?

iOS 10, iTunesU

Posted on Sep 25, 2016 11:53 PM

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Q: iTunesU Crashing

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by chris_g1,

chris_g1 Sep 27, 2016 8:59 AM in response to Sjhavs
Community Specialists

Sep 27, 2016 8:59 AM in response to Sjhavs

Hi Sjhavs,

Thank you for using Apple Support Communities. Based on what you stated, it seems like an app you are using is crashing after you updated to the latest version of iOS. It looks like you have already done some troubleshooting. I would recommend you read this article, it has several additional steps you can try that may be able to help troubleshoot the issue.

If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support

Cheers.
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by patixa,

patixa Sep 29, 2016 12:51 PM in response to Sjhavs
Level 3 (617 points)

Sep 29, 2016 12:51 PM in response to Sjhavs

Does the app crash on launch, or when the students navigate to a particular place?
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Q: iTunesU Crashing

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by chris_g1,

by patixa,

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