MacOS Sierra not recognizing external displays and going black

Hi.

I've just upgraded to macOS Sierra on my MacBook Pro Retina Mid 2012.

After the upgrade, my Mac is not recognizing any external display:

I've tried HDMI and DisplayPort to VGA adapters.


The Retina monitor "blinks" but not signal is detected on external displays.

Also, after rebooting, also the retina monitor goes completely black (the mac has booted, because I can trigger Siri commands!).


To restore the situation I need to put the mac to sleep, plug in an hdmi monitor (which does nothing), wake up the mac and eject the plug. After this sequence the retina monitor goes back on (and only that!).


I've tried to reset NVRAM and SMC: no effect.

I've tried to boot into safe mode or recovery mode, but the retina monitor remains black, as well as any other external display (the same happens if I try too boot with or without a connected external display).


I'm stuck and have no idea on what to do. I cannot even try to reinstall the OS, as no video works just after reboot.


Any hint would be appreciated.

Thanks!

MacBook Pro (Retina, Mid 2012), macOS Sierra (10.12)

Posted on Sep 26, 2016 4:31 AM

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Posted on Nov 11, 2017 2:34 PM

I had the same issue when updating to OS High Sierra. Are you using an "Other than Apple" adapter to connect the monitor to the computer? I am using a j5create usb 3.0 to vga adapter and went to the j5create website and downloaded the software again for this specific adapter. My external monitor immediately worked again after restarting.

109 replies

Nov 11, 2017 4:28 PM in response to agpastore

Did Apple provide any solution to this? I'm experiencing it with my new Asus VG245H monitor. I'm hooking the mini display port/hdmi adapter to the MacBook. Then I plug an HDMI cord into the adapter and run it to the monitor. The monitor will show blue screen with "no signal", then it looks like it goes to sleep. My MacBook recognizes the monitor and I'm able to adjust the "arrangement" in system references. It also seems like I'm able to drag programs to the monitor because the programs fade when they are halfway off my MacBook display. Weird. I need a solution ASAP.

Nov 20, 2017 11:32 PM in response to kathizysk

kathizysk wrote:


Same here I came in today to teach hooked up my laptop the same as every day but it wouldn't connect i tried restarting with the adapter in, with it out but it would not come up in the display preferences. Thanks Apple for screwing over so many without a warning


PLEASE FIX THIS


What changed between then and now? Update of the system? Which one? Which mac.

It may feel good to rant, but without specific information nobody can assist you. We are just users like you.


I also teach and connect my mac to many different projectors, day in and day out. It has never failed, since 1999 (my first laptop, with Mac OS 9) and including the present (2014 rMBP, currently running 10.13.1). VGA projectors, HDMI projectors, TV, they all just work as expected.

Dec 24, 2017 11:26 PM in response to agpastore

I have the same, or at least a similar question. I'm not particularly savvy with computers, so I hope someone will be able to explain what to do if there is a solution. The devices I am trying to use are:


1. MacBook: MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports)

2. TV: LG 42LB551T-TC (at home)

3. Various projectors with HDMI and VGA cables (for work)

3. Docking Station: Targus DOCK110 http://www.targus.com/uk/usb-multi-display-adapter-black-aca928euz


Regrettably, I installed High Sierra a month or two ago, not realizing it was a beta version and not having backed up my previous version of Sierra. After doing so, I have not been able to use any external displays like my TV and projectors at work. I have been using a Targus DOCK110, and it seems to work well, but it no longer works. I went to their website and couldn't find an update for High Sierra. As my docking station also has a DisplayLink logo on it, it searched for a possible solution with that and found this link: http://www.displaylink.com/downloads/macos. I downloaded and attempted to install the 4.0.0 (19 Sep 2017) software, but when I try to install it, I am prevented from doing so with a message saying something about a more recent version already existing on my drive. Can anyone help me with this?


Thanks in advance!

Dec 29, 2017 1:49 AM in response to agpastore

If have i nearly similar Problem with my Samsung 4 K Monitor.


With Sierra - works perfect. Now 3-7 times per hour it re-syncs the Monitors and the Notebook retina Display and the 4K Display goes dark for a couple of seconds. I also reset NVRAM but this didn't help (as expected).


I'm really annoyed by Apples QA these days.


Environment:

Mac Book Pro Retina late 2013 16GByte Ram, 512 GB SSD Core i7

Samsung U28E850R connected via Displayport


Thanks,

Michael

Apr 19, 2017 7:56 PM in response to agpastore

I checked the Nvidia website for mac drivers for sierra. LOW AND BEHOLD! THEY EXIST!


http://www.nvidia.com/object/macosx-cuda-8.0.46-driver.html


This little driver made my 2012 Mac Pro Retina with 660 GTX actually fly and run way more efficient graphic wise and fixed my external monitor hiccups.


you can update via system prefs.User uploaded fileUser uploaded file


Didn't feel the need to search for drivers until I installed MAC OS SIERRA.


EVEN THOUGH I LOVE APPLE! GREAT PRODUCTS! SHAME ON APPLE FOR GIMPING THE GRAPHICS DRIVER IN AN ATTEMPT TO FORCE UPGRADE!!

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MacOS Sierra not recognizing external displays and going black

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