HT204363: Get help using iCloud for Windows

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richard1uk

Level 1 (5 points)

iCloud

Q: icloud for windows version 6 hangs during installation on my windows 10 machine. Any tips?

Hi,

Apple software update found a new version (v6) of icloud for windows and downloaded it but never completes the installation process. It's a Windows 10 machine. I have tried rebooting and downloading again, but the same thing happens. Any ideas?

iPhone 6, iOS 9.2.1

Posted on Sep 26, 2016 7:49 AM

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Q: icloud for windows version 6 hangs during installation on my windows 10 machine. Any tips?

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by zinacef,

zinacef Sep 26, 2016 5:03 PM in response to richard1uk
Level 5 (4,635 points)

Applications

Sep 26, 2016 5:03 PM in response to richard1uk

See if this might help -- https://miapple.me/fix-icloud-for-windows-10-repair-and-installation-failures/
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by richard1uk,

richard1uk Sep 27, 2016 4:53 AM in response to zinacef
Level 1 (5 points)

iCloud

Sep 27, 2016 4:53 AM in response to zinacef

Thanks, but I've just spent 3 hours following those instructions, uninstalling MS Office and Icloud - and the installation of Icloud has stalled at the exact same point that it did before. i.e. at "removing backup files"
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by zinacef,

zinacef Sep 27, 2016 6:58 AM in response to richard1uk
Level 5 (4,635 points)

Applications

Sep 27, 2016 6:58 AM in response to richard1uk

That's really odd and unfortunate. Would you consider reaching out to Apple Support for further assistance with this issue?
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HT204363: Get help using iCloud for Windows

Q: icloud for windows version 6 hangs during installation on my windows 10 machine. Any tips?

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by zinacef,

by richard1uk,

by zinacef,

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