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Q: CarPlay - My Kia Optima doesn't register a phone is connected via USB

I am having an issue... I was using CarPlay fine with my iPhone 6 Plus. I plug it into the USB port and it works all good.

 

I got the iPhone 7 Plus last weekend and now when I plug it in, it doesn't register at all. The phone doesn't charge and CarPlay doesn't come out. THe port definitely works because when I plug in my old phone, CarPlay comes back up.

 

Does anyone know what could be the issue? I am not sure if it is a Kia software update I need (iOS10 for the iphone 6 plus was working, so I dont think its the iOS), or if I need Apple to update something.... another issue i thought it could be is the car doesn't have enough power to power the iphone 7 plus?

 

ANy help at all please!

iPhone 7 Plus, iOS 10.0.2

Posted on Sep 26, 2016 10:31 AM

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Q: CarPlay - My Kia Optima doesn't register a phone is connected via USB

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