wifi connection iPhone 6

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wifi connection iPhone 6

Since i have updated my phone to IOS 10 & 10.0.2, my phone will not connect to any wifi. i have reset my router, no other devices have trouble connecting, and i have even reset my network settings and no change. HELP!

iPhone 6, iOS 10.0.2

Posted on Sep 26, 2016 10:55 AM

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Answer 1

norm123

Community Specialist

Sep 27, 2016 1:12 PM in response to kaneashaze

Hi kaneashaze!

I see that you're having issues with your iPhone being unable to connect to Wi-Fi. It's essential to be able to connect to Wi-Fi, so I'm happy to help. You've done a great job with troubleshooting so far, and there's a way we can confirm whether or not this is a hardware issue. Please back up your iPhone, then restore to factory settings. You'll see instructions on how to do this in the support articles I've linked below.

How to back up your iPhone, iPad, and iPod touch

Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Thanks for using Apple Support Communities.

Cheers!

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Answer 2

Sep 29, 2016 11:06 PM in response to kaneashaze

Apple borked the WiFi with this release (the problem affected both my iPhone 6 and 5s, and only after updating to 10.0.2).

The solution I found, after some searching and some other actions that didn't help, (like reseting network settings, "forgetting" the WiFi connection, etc) was to delete the DNS servers for my WiFi connection and use 8.8.8.8, Google's DNS, instead.

Way to go Apple...

Oh, and 10.0.1 munched memory. Sigh...

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