I can't download any apps from the app store and I do have enough storage so I don't know what the problem is. I've only had this problem since the new update and I've tried hard resetting my iPad but it didn't work. Help would be greatly appreciate.
iPad Air, iOS 10.0.2
It would be helpful if you describe what happens when you try to download apps. Error messages? Stalled downloads? We really need more details.
When I click get & install it doesn't download. It just comes with that blue circle spinning around and around.
Here are some things that you can try.
Close the App Store. Press the Home button two times quickly. You'll see small previews of your recently used apps. Swipe left to find the app you want to close. Swipe up on the app's preview to close it. Then restart the iPad and try again.
Try a forced restart. No data is affected by this. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo. When the device is fully up and running, try to install an app.
Try tapping on the circle to stop the download, then tap Update again. Try it a few times. Sometimes that will resume the downloads.
Go to Settings>Airplane Mode>On. That will disconnect you from your WiFi connection. Give it about 30 seconds and then Turn Airplane mode off. Try downloading again.
Power cycle your router. Unplug it from power for about 30 seconds, then plug it in again. You can also restart the iPad while the router starts up. Then try downloading again.
Non of those worked for me
Have you tried using another WiFi network? If none of those things work and you still can't download using another network, there are only a couple of other things to try on your own.
Reset all settings. If you do this, all of the device settings will have to be entered again including WiFi passwords. No dat is affected though. Settings>General>Reset>Reset all settings.
Backup the iPad and then Erase all content and settings. Activate the device again and restore the backup.
How to back up your iPhone, iPad, and iPod touch - Apple Support
Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Resetting all settings is far less at less work than restoring the device. If none of these options is appealing to you, make an appointment at an Apple Store and see if they can help you.
resetting all the settings worked, thank you so much
Hi
Go to itunes main page apple ID sign out then sign back in then click on view apple ID
Then check your credit card details .
Cheers
Brian
You're welcome. I'm glad that you got it sorted out.
I can't install any apps
