Q: Apple tv 4th Gen - sleep mode

With the latest s/w update, my Apple TV doesn't enter sleep mode when running apps. This worked well with the prior s/w. Most notable is when running Netflix and NF has completed streaming. If I exit NF to the main menu, sleep mode works just fine.

I contacted NF, and they said this is not something they can control or effect.

Any suggestions on how to correct this situation?

Apple TV (4th generation), iOS 10

Posted on Sep 26, 2016 3:35 PM

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Q: Apple tv 4th Gen - sleep mode

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by vazandrew,

vazandrew Sep 26, 2016 3:38 PM in response to Reed4
Level 6 (19,303 points)

Apple TV

Sep 26, 2016 3:38 PM in response to Reed4

Working fine on my system. What exactly is occurring?
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by Winston Churchill,

Winston Churchill Sep 26, 2016 3:47 PM in response to Reed4
Level 10 (104,538 points)

Apple TV

Sep 26, 2016 3:47 PM in response to Reed4

Can't say I've noticed this, testing now, will get back.
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by Winston Churchill,Helpful

Winston Churchill Sep 27, 2016 2:11 AM in response to Winston Churchill
Level 10 (104,538 points)

Apple TV

Sep 27, 2016 2:11 AM in response to Winston Churchill

Yes, I was able to repeat this with Netflix, will test some more.
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by Reed4,

Reed4 Sep 27, 2016 2:12 AM in response to vazandrew
Level 1 (22 points)

Apple TV

Sep 27, 2016 2:12 AM in response to vazandrew

Question - were you on the "Main Screen" or using an "App"
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by Winston Churchill,Helpful

Winston Churchill Oct 3, 2016 3:13 AM in response to Reed4
Level 10 (104,538 points)

Apple TV

Oct 3, 2016 3:13 AM in response to Reed4

It wouldn't go to sleep with Netflix on screen (not playing a movie, just a general chooser screen) once I put the app in the background by going to theme screen the Apple TV slept after it's allocated time. Will repeat with different apps, just haven't got round to it yet, work keeps getting in the way.
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by Winston Churchill,

Winston Churchill Oct 3, 2016 3:20 AM in response to Winston Churchill
Level 10 (104,538 points)

Apple TV

Oct 3, 2016 3:20 AM in response to Winston Churchill

I did do some further testing and was only able to get this to happen with Netflix, did you find anything else out.
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Q: Apple tv 4th Gen - sleep mode

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by vazandrew,

by Winston Churchill,

by Winston Churchill,★Helpful

by Reed4,

by Winston Churchill,★Helpful

by Winston Churchill,

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by Winston Churchill,Helpful

by Winston Churchill,Helpful