Chelsea Griffin
Level 1
(4 points)
iOS Apps
Q: Itunes
I just got the IPhone 6s and when I plug it in to my laptop it will not connect to my iTunes account.. My laptop will read that it is plugged in but it will not connect with ITunes, Does anyone know how to help?
iPhone 6s
by Rysz,Apple recommended
Rysz
Level 7
(20,741 points)
iPhone
To help we would need much more detailed information, such as computer type, iTunes version, error messages, etc.
In the meantime, start here:
If iTunes doesn't recognize your device, follow these troubleshooting steps (for Mac and Windows):
