sound output only lists internal speakers when usb is connected to dac

This problem happened after I had been using my mbp for months as the music server in a stereo system. When I have the mbp connected via USB to an external digital to analog converter (dac), the audio preferences had always listed the dac. Now it only lists internal speakers. I've tried rebooting, checked my UBS cable, checked my dac. The only thing I've done recently is create a playlist and sync a new iPod to copy the playlist there. I'm not sure if that could have done anything to create the problem of missing dac, but I am a relative novice on computers.


Anyone have this problem or know how to fix it?

MacBook Pro, OS X El Capitan (10.11.5)

Posted on Sep 26, 2016 5:57 PM

Reply
2 replies

Sep 27, 2016 1:24 AM in response to BRnative

- Try different USB port

- Does the DSAC show signs of life like lit lights?

- Maybe the DAC failed.

- Try the following

- Try resetting the SMC and NVRAM/PRAM

Intel-based Macs: Resetting the System Management Controller (SMC)

https://support.apple.com/en-us/HT201295

About NVRAM and PRAM

https://support.apple.com/en-us/HT204063

- Try starting in Safe Mode

OS X: What is Safe Boot, Safe Mode?

https://support.apple.com/en-us/HT201262

- Boot to Recovery and repair the startup disk

OS X: About OS X Recovery - Apple Support

https://support.apple.com/en-us/HT201314

- If it is repairable reinstall the OSX

How to reinstall OS X on your Mac - Apple Support

https://support.apple.com/en-us/HT204904

- If you do not have a backup use disk utility to restore the internal disk to an external disk so you can try to recover data.

Then format the startup disk and do a fresh install of OSX

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sound output only lists internal speakers when usb is connected to dac

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