iPhone not connecting to WiFi

Question

Level 1

41 points

iPhone not connecting to WiFi

I have an iPhone 6 currently running iOS 10. Ever since I updated to iOS 10 I've been having problems connecting to WiFi. It happened the very first time I updated and I read that it could be some issues with the latest iOS, therefore, some recommendations where to Restore the iPhone which I did and it fixed for a couple of days but again the issue came back.

When I go to mi WiFi settings it does recognise my WiFi Network, but underneath of the name it says "Security Recommendation" when I tap on the i I have a message that says "Weak Security, WEP is not considered secure. Configure your router to use WPA2 Personal (AES) security type for this network"

This message never came up until, again, I updated to iOS.

Any thoughts?

Thanks in advanced!

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Sep 26, 2016 8:11 PM

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Answer 1

Jonathan UK

Level 10

164,015 points

Sep 27, 2016 2:56 AM in response to Josetroti

Hi

Follow the steps here:

Apple's recommended settings for Wi-Fi routers and access points are detailed here:

Recommended settings for Wi-Fi routers and access points - Apple Support

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Answer 2

Sep 27, 2016 5:57 PM in response to Josetroti

Did you find a solution to this?

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Answer 3

LordUlti

Level 1

4 points

Sep 30, 2016 8:52 AM in response to Josetroti

After talking to Apple support, I'm told this is an intended feature in iOS 10. About all you can do it submit a request at apple.com/feedback and explain you want the ability to connect to a network despite the "security recommendation" and hope they implement it soon.

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Answer 4

Oct 5, 2016 7:08 AM in response to Josetroti

My iPhone 7 was doing the same exact thing with the public-access wifi where I work (we have an AT&T network that's open to our customers), so I tried the simplest route first and rebooted the phone.

Fixed the problem right away. I still get the "Security Recommendation" notification in Wifi Settings, but it's connected.

Good luck!

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Answer 5

Oct 6, 2016 9:17 AM in response to caribiner23

That did it for me as well, thanks! My workplace has a wifi that is un-encrypted but pops up a page that requires a login. It worked fine before the iOS updated but then stopped popping up the login and told me I needed to reconfigure "my" router. Rebooting gets me the login page again and I can use the wifi despite the "security recommendation."

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Answer 6

patkap41

Level 1

8 points

Jan 15, 2017 10:07 PM in response to Josetroti

Make sure to toggle auto login and auto join off. Renew the lease, and then try again. It worked for me

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Answer 7

Jun 8, 2017 7:39 PM in response to LordUlti

This is a sill requirement being that MacBook still connects to basic WEP encryption. Why restrict iOS products...

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Answer 8

Jun 19, 2017 7:19 AM in response to Josetroti

When I try to log into our wi fi at work I get the following error message "Error opening page- Hotstop login cannot open this page because it could not connect to the server

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